Membership Advisor East Bank Club - 3.7 Chicago, IL Job Details Full-time $23 an hour 13 hours ago Benefits Profit sharing Commuter assistance Paid parental leave Health savings account Paid holidays Disability insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Pet insurance Qualifications Customer communication Full Job Description East Bank Club is looking to add a Membership Advisor. Do you have a passion for fitness? Able to make connections with others? This could be the perfect opportunity! Facilitate memberships; assist prospective new and existing members and guests in a professional, efficient manner. Keeping service uppermost in mind at all times.

Rate of Pay:

$23.00 per hour, plus bonus potential based on team's performance. This role is considered entry-level.

Full-Time Schedule:

Sunday:

9:00am-4:00pm

Monday:

11:00am-7:30pm

Tuesday:

11:00am-7:30pm

Wednesday:

9:30am-6:30pm

Thursday:

off

Friday:

11:00am-7:30pm

Saturday:

off Schedule is subject to change based on business needs

Responsibilities:

Work with prospective new members Assist with all aspects of membership, including sales, reinstatements and conversions. Arrange and provide tours for prospective members Accommodate walk-in requests for membership information or tours Enter all membership inquiries into Keep Me prospecting software in a timely manner Maintain prospect list on a daily basis, including all follow up, status updates and notes Sign up new members New Member Orientation Process new member paperwork Issue, stock and create New Member Gifts Issue referral gifts and update referral log weekly Responsible for assigned individual Sr. project Knowledge of all membership policies and reasons behind them Check email and voicemail regularly and follow up promptly Reinstate memberships Corporate accounts Inactivate memberships Assist as a Member Services Representative All other job duties as assigned by management. Requirements Previous sales experience Excellent oral communication and customer service skills Ability to handle multiple tasks at once Work well under pressure and in a fast-paced environment Self-starter; takes initiative Some college or sales experience preferred Benefits Time Off & Retirement Paid Time Off 401(k) with company match up to 3% Value Sharing (Profit sharing)

Holiday Bonus Paid Parental Leave Health & Wellness:

Comprehensive health, vision, and dental insurance HSA and FSA enrollment options Short- & Long-Term Disability options

Life Insurance:

Basic coverage equivalent to annual income, with voluntary options for additional coverage Long-Term Care options: Coverage up to 50% of annual income Accident and Critical Illness Insurance EAP (Employee Assistance Program) Pet Insurance through

MetLife Employee Perks:

Free workout privileges Employee discounts in the Pro Shop, Spa & Salon services and in the Market Parking and transit benefits (pre-tax deduction) Access to Tickets at Work discounts Tuition reimbursement East Bank Club is an Equal Opportunity Employer and drug/smoke-free workplace.