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Anthony Plumbing, Heating, Cooling & Electric
Membership Coordinator
Entry-Level JobVerifiedNo experience needed
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Based on Kansas data
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What they do
A Membership Sales Representative recruits and sells new memberships for organizations that rely on membership fees as a primary source of income, including industry and trade associations, service organizations, non-profit organizations and private clubs. May work within a specific territory for recruiting memberships.
$43,410 / year median in Kansas
+10% projected growth
Job Description
Membership Coordinator Anthony Plumbing, Heating, Cooling & Electric - 3.3 Lenexa, KS Job Details Full-time From $24 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Parental leave Vision insurance 401(k) matching Qualifications Microsoft Outlook Sales Spreadsheets Basic math English High school diploma or GED Data entry Telephone systems Typing Grammar Experience Full Job Description SUMMARY The Member Retention Specialist is responsible for improving retention and engagement of Anthony Service Agreement Program (A.S.A.P.) members. This role analyzes customer data, identifies churn risks, develops proactive retention strategies, and collaborates across departments to enhance the value delivered to members throughout the lifecycle of their membership. The Member Retention Specialist treats retention as a continuous strategy focused on building long-term value through proactive engagement, education, and loyalty-building rather than reactive responses to cancellation attempts. Performance is measured and rewarded based on measurable results in membership retention, engagement, and program health.