Inspire | Empower | Transform Are you a motivated customer service and sales professional looking to take your career to the next level? At Burn Boot Camp Northville, we are seeking a dynamic, fun, engaging and energetic Member Experience & Sales Specialist with a passion for fitness and a proven track record in sales. We value relationship-building and goal-oriented individuals who thrive in a competitive environment. With opportunities for growth and competitive commissions, this role is perfect for those ready to make an impact. If you have a background in customer service and sales and a drive to succeed, we want to hear from you!

SHIFTS AVAILABLE

Early AM (4:45am-8:30am) Late AM (8:00am-12:00pm) PM (4:00pm-8:00pm)

• 1-2 Saturday mornings/month (6:45am-10:00am) 10-15 HOURS

PER WEEK MORE ABOUT THE POSITION

Must love people and have the gift of gab! Engage and build relationships with current and prospective members. Can you sell? Great! Achieve sales targets for memberships, retail, and nutrition products. Do you workout? We love fitness here and we'd love for you to workout with us! Excellent communication and organizational skills. Previous sales experience in fitness, retail sales, business development, or similar environments. Lead nurturing! Following up with interested prospects to learn about their needs, walk them through our new client process, getting them started, and converting them into a new member. Present membership options and confidently ask for the sale. Follow up with prospects and maintain accurate tracking. Experience with social media and content creation is a plus! Assist with light cleaning.

COMPENSATION & PERKS

This position offers a competitive base rate PLUS promotion-based commission and incentives Opportunities for growth within the gym including paid training, professional development, and opportunities for advancement Discount on merchandise/apparel Discounted or Complimentary Burn Boot Camp Membership available, pending eligibility

OUR CULTURE

We are here to make a difference in people's lives. Every camp, every conversation, every phone call, every high five, and every small detail contributes to the experience we create for our members and for one another.

WE BRING THE ENERGY.

We show up ready to serve. We are positive, engaged, welcoming, and present. Our members should feel better because they walked through our doors—and our teammates should feel the same way.

WE OWN IT.

We take responsibility for our role, our commitments, and our results. We don't wait for someone else to notice something, fix something, or follow through. If we see it, we own it.

WE HOLD THE STANDARD.

Excellence is found in the details. We follow our systems, prepare for our responsibilities, keep our facility and equipment ready, communicate clearly, and do the little things consistently—even when no one is watching. Integrity is everything.

WE PUT PEOPLE FIRST.

We learn names. We notice when someone is struggling. We celebrate wins. We follow up. We meet people where they are and help them believe they are capable of more. Every member deserves to feel seen, supported, and valued.

WE ARE ONE TEAM.

There is no "that's not my job." We help each other, communicate openly, give and receive feedback, and step in when something needs to be done. We celebrate each other's successes and address challenges directly rather than around each other.

WE KEEP GETTING BETTER.

We are coachable. We ask questions. We practice. We learn from mistakes and don't make excuses for them. Feedback isn't criticism—it's an opportunity to raise our game.

WE DO WHAT WE SAY WE'RE GOING TO DO.

Reliability builds trust. We show up. We follow through. We communicate when something changes. Our teammates and members should be able to count on us. WE CARE—A LOT. We care about our members. We care about our teammates. We care about the business. And we care about creating a place people genuinely want to be part of. If this speaks to you, we invite you to apply!

Pay:

$16.00 - $18.00 per hour