Manager Merchandise Operations 2 - Inventory - HYBRID

Job Description Nordstrom is looking for a Manager to support Merchandise Operations within the Inventory team. Inventory is our largest investment as a company, and this individual plays a pivotal role, operating at the intersection of our Merchandising and Supply Chain teams, to deliver value to the company. Merchandise Operations owns key processes within the buy cycle, including Supplier Onboarding, Item Setup, and Ordering Execution. This role is critical to helping Merchandise Operations deliver efficiencies and speed to customer while leading teams through meaningful change. The Manager 2 leads a large organization, while balancing day‑to‑day operational excellence with longer‑term transformation, ensuring the business stays running while evolving how our work gets done. The ideal candidate is a strong people leader who thrives in complexity and ambiguity. They are curious, thoughtful, and outcome‑oriented, with the ability to lead through change while keeping teams focused and engaged. This individual demonstrates ownership and accountability for both results and how those results are achieved. This position reports to the Director of Merchandise Operations. A Day in the Life... Team leadership, development, and people management: Develop and lead a high‑performing organization of ~100 team members, including approximately 10 people leaders. Provide clear direction, strong coaching, and consistent feedback. Build leadership capability across the team, with an emphasis on decision‑making, accountability, and leading through ambiguity and change.

Change leadership and execution:

Ability to lead teams through change, including process evolution, tooling adoption, and operating model shifts. Clearly land change messages, translate strategy into actionable priorities, and support teams through transition while maintaining business continuity. Champion continuous improvement across our organization. Operational excellence while moving the business forward: Ensure core processes execute reliably and at scale while identifying opportunities to improve efficiency, speed, and quality. Balance near‑term delivery with longer‑term transformation goals. Data‑driven leadership and performance management: Define, monitor, and act on key performance indicators that measure process health, productivity, service levels, and outcomes. Use data, reporting, and insights to inform decisions, prioritize work, and drive improvement. Cross‑functional partnership and influence: Partner closely with merchandising, supply chain, stores, digital, product management, business process, analytics, and technology teams. Build trusted relationships to resolve issues, align on priorities, and deliver outcomes across organizational boundaries.

Senior leadership engagement:

Collaborate with senior leaders, including Directors and VPs, to maintain focus on top business objectives. Provide clear updates, surface risks and trade‑offs, and drive alignment and decisions when needed. You own this if you have... Bachelor's degree required 5+ years of experience in merchandising, operations, supply chain, or related fields Demonstrated experience leading large, multi‑layered organizations, including people leaders Proven ability to lead teams through change, ambiguity, and evolving business priorities Strong business acumen with experience using data to set goals, establish KPIs, and assess performance Advanced Excel skills required Ability to synthesize data, assess outcomes, and support sound decision‑making Track record of building strong relationships and influencing across functions and levels Clear, effective communicator with strong written and verbal skills We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $110,500.00 - $183,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

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https://www.youtube.com/embed/Ik2td-Ucc5k?si=f7t2QCRBpqPRsr7g About Us We're a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we're building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you're a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

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We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEART

We treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGING

We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WIN

We're committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVES

We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!