A Parts Specialist specializes in sales of spare and replacement parts. Assists customers in finding the correct parts for a product. Takes orders and tracks their progress.
Waterbury, CT Job Details 21 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Automotive parts sales Retail store product knowledge POS systems Full Job Description Parts Specialist (CounterPro)
Location:
Waterbury, Connecticut Company:
ProStock Automotive Warehouse Position Overview ProStock Automotive Warehouse is seeking an experienced, customer-focused Parts Specialist to join our Waterbury team. This position serves both wholesale and retail customers by identifying the correct automotive parts, providing knowledgeable solutions, and delivering outstanding service at the counter and over the phone. Key Responsibilities Assist wholesale and retail customers at the counter and over the phone Accurately identify and locate automotive parts using electronic catalogs and POS systems Recommend appropriate products and additional solutions based on customer needs Process orders, returns, credits, and payments accurately Build strong, lasting relationships with new and existing customers Follow up on quotes, special orders, and sales opportunities Resolve customer questions and concerns promptly and professionally Collaborate with sales, operations, warehouse, and delivery teams Support teammates and contribute to a positive customer experience Represent ProStock professionally at all times Qualifications Automotive aftermarket parts experience required Strong automotive parts and cataloging knowledge Excellent communication, customer-service, and problem-solving skills Sales-oriented, organized, dependable, and results-driven Familiarity with automotive POS and electronic catalog systems High school diploma or equivalent Bilingual English/Spanish is a plus Benefits Competitive compensation Performance bonus plan Health, dental, vision, and life insurance Matching 401(k) plan Paid time off (PTO) Stable, team-oriented, and growth-focused work environment Join ProStock Automotive Warehouse and build your career with a growing leader in the automotive aftermarket industry.
