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Parts Advisor
Career Insights for Parts Counter Representative
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Scorecard
Based on Connecticut data
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What they do
A Parts Counter Representative sells spare parts of the phone or the counter. May assist customers in finding the correct spare and replacement parts for a product. Acts as first point of contact for product orders of customers and suppliers.
$41,432 / year median in Connecticut
+11% projected growth
Job Description
Parts Advisor Volvo Cars Westport Westport, CT Job Details Full-time $25 an hour 1 day ago Benefits Dental insurance Paid time off Vision insurance Employee discount Opportunities for advancement Qualifications Customer communication Customer returns handling Full Job Description About the Role We are looking for a knowledgeable and customer-focused Automotive Parts Advisor to join our team. The ideal candidate understands automotive parts and repair needs, provides excellent customer service, and can efficiently source and sell parts to technicians, customers, and vendors. Responsibilities Identify and source automotive parts for repairs and customer needs. Assist technicians and customers with accurate parts selection. Prepare parts estimates, invoices, and orders. Maintain accurate parts inventory and organize the parts department. Research availability, pricing, and specifications through parts catalogs and supplier systems. Coordinate with vendors and follow up on special orders and backorders. Receive, inspect, label, and stock incoming parts. Process returns and warranty-related parts. Provide professional, knowledgeable customer service. Maintain a clean, organized, and efficient parts area. Qualifications Previous automotive parts or dealership experience preferred. Strong knowledge of automotive parts and repair terminology. Excellent communication and customer-service skills. Ability to use computerized parts catalogs and inventory systems. Strong organizational and multitasking abilities. Reliable, detail-oriented, and able to work effectively in a fast-paced environment. Valid driver's license preferred. What We Offer Competitive pay Health, dental, and vision benefits Paid time off Employee discounts Opportunities for advancement