Special Orders Lewis Marine Supply

LLC - 3.3

Riviera Beach, FL Job Details Full-time 1 day ago Benefits Disability insurance Health insurance Dental insurance Vision insurance 401(k) matching Opportunities for advancement Life insurance Qualifications Customer communication Customer relationship building Serving clients In-person customer service Customer engagement Full Job Description Job Description -

Special Orders Job Type:

Full-time Company Overview:

Lewis Marine Supply is a fast-growing, high-volume marine distributor and retailer with more than 60 years of industry experience. Based in sunny South Florida, we have locations throughout the Southeastern United States and are proud to serve customers across the marine industry. We are committed to delivering exceptional customer service and providing high-quality products to our customers and the communities we serve. Our goal is to create a welcoming, customer-focused environment where every customer enjoys a seamless and positive shopping experience.

Position Overview:

We are seeking a dependable, detail-oriented, and customer-focused individual to join our team as a Special Orders Clerk. The ideal candidate will have experience identifying customer needs, sourcing and fulfilling special orders, and assisting customers with selecting the appropriate boat parts and marine products. This position requires excellent customer service and communication skills, strong attention to detail, and the ability to accurately determine and fulfill customers' specific requirements. The successful candidate should be knowledgeable about marine parts and products and have previous experience in the marine industry. Responsibilities Provide exceptional customer service by identifying customer needs and assisting with specialorder parts and products. Work closely with customers to understand repair requirements and accurately identify the specific parts needed to complete the job. Research, source, and locate hardtofind, discontinued, or specialorder marine parts through various vendors and suppliers. Process and submit special orders accurately and efficiently, while monitoring orders through the purchasing and delivery process. Coordinate delivery and pickup arrangements with customers and ensure orders are available as promised. Maintain accurate and uptodate records of customer orders and provide timely updates regarding order status, availability, and expected delivery dates. Collaborate closely with the Sales Team and other departments to ensure customer orders are processed and fulfilled accurately and in a timely manner. Requirements Previous experience in the marine industry is required, with knowledge of marine parts and products strongly preferred. Strong customer service skills with the ability to establish and maintain positive relationships with customers. Excellent verbal and written communication skills. Ability to work independently with minimal supervision while also working effectively as part of a team. Ability to lift and carry up to 50 pounds.

Benefits:

Competitive compensation based on experience and qualifications. Comprehensive benefits package for you and your eligible family members, including medical, dental, and vision coverage, companypaid life insurance and short term disability. Supplemental benefits to help meet your individual needs and preferences. 401(k) retirement plan with company matching to help you plan for your financial future. Opportunities for career growth and advancement within the organization.