Call Center Automotive Parts Professional - Greater Chicago Area Factory Motor Parts - 2.9 Chicago, IL Job Details Full-time Up to $23 an hour 15 hours ago Benefits Profit sharing Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Referral program Qualifications ASE Certification Interpersonal skills Customer service Experience working in the automotive repair industry Retail store experience Automotive parts sales Auto parts and accessories sales Retail store product knowledge Full Job Description Do you have a passion for Customers and Cars? Factory Motor Parts is looking for an experienced and customer focused Automotive Parts Professional ! This position will answer phone calls to identify customer needs, sell automotive parts, and strengthen the overall relationship between Factory Motor Parts and the Customer.

Location:

Greater Chicago Area Additional responsibilities include: Looking up auto parts in our FMP parts catalog system Process customer orders with high degree of accuracy Trouble shoot and make recommendations to meet customer needs Maintain strong product knowledge of auto parts, warranties, promotions, and sales programs Performs other duties as assigned.

Position requires:

A qualified candidate will have previous automotive parts counter experience in either a retail store or other setting where finding the right part was an essential function of the job.

Also Requires:

3 Years experience with Automotive Parts 1-2 years previous sales and customer service experience Ability to look up parts in parts cataloging systems Excellent verbal and written communication skills Strong background in mechanics & ASE certification is a plus An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance. We are an EEOC/AA employer.

Job Type:

Full-time Pay:

Up to $23.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance Application Question(s): Do you have experience looking up automotive parts in a catalog system? What is your desired wage? Please verify your email address. A Bilingual candidate is preferred but not required for this position. What languages can you speak?

Experience:

automotive parts: 3 years (Required) Customer service: 2 years (Required)

Work Location:

In person