Automotive Parts Counterperson - Acura Dealership Ron Bouchard's Auto Stores - 3.9 Lancaster, MA Job Details Full-time $50,000 - $80,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Customer communication Maintenance inventory management Sales transaction processing Payment processing Customer order taking Service scheduling Filing Parts administration experience within automotive industry Parts administration experience within retail industry Driver's License Internal employee customer service Sales quoting Scheduling pickups and deliveries Automotive parts sales Order tracking Ordering supplies Communication skills Entry level Full Job Description Ron Bouchard's Kia is seeking a dynamic entry level Automotive Parts Advisor / Counterperson to join our team! If you have a passion for the automotive industry, excellent communication skills, and a knack for building relationships, this may be the perfect opportunity for you! As an Automotive Parts Advisor, you will be responsible for assisting customers and internal staff with orders and the selection of parts. You'll provide price quotes and accept payments. You will rely on providing outstanding customer service, true to our brand at Ron Bouchard's Auto Stores.

Core Job Responsibilities:

Assists customers and internal staff with orders and selection of required or recommended parts, provides price quotes and receives payment/credit authorizations Reviews body shop estimates and orders and ensures parts are available, ordering parts and scheduling shipment, deliveries and pick up Ensures pricing quotes, repair orders, invoices, and insurance estimates are filed and organized Checks associated orders from stock ordering and/or locating out of stock parts from outside sources, submits emergency orders as appropriate Collaborates with service advisor, customers and body shop when parts are received and/or when they may be delivered Verifies all orders are appropriately identified with customers name(s) and job number(s) when received and follows up on back-ordered parts Replenishes assigned inventory daily, verifies will-call and back orders and issues/tracks requested shop tools to technicians

Job Qualification Recommendations:

Previous customer service experience a plus but not required Knowledge and adherence to safeguarding PI is required at all times Valid unrestricted driver's license and satisfactory driving record huge plus

Compensation and Benefits:

Competitive compensation packages Two weeks of paid time off to start, with paid holidays Comprehensive Health, Dental and Vision insurance plans 401(K), Roth 401(K) and company match Employee discounts If you're looking for career growth, you're in the right place. We're committed to promoting from within and developing our employees to their fullest potential. Driven by leadership rooted in values of trust, honesty and integrity, our company culture is something truly special. We can't wait for you to be a part of it! Ron Bouchard's Auto Stores is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We look forward to hearing about your experience and the opportunity to work together!