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Empire Ford of New Bedford

Automotive Parts Counterperson

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Job Description

Automotive Parts Counterperson Empire Ford of New Bedford
  • 5.0 New Bedford, MA Job Details Full-time $16
  • $20 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Life insurance Qualifications Customer communication Analysis skills Experience working in the automotive repair industry Attention to detail Organizational skills Portuguese Automotive diagnostics
Full Job Description Overview:
We are seeking a Parts Counter Person to join our team. You will be responsible for providing excellent customer service and assisting customers with their automotive service needs as well as interacting with service technicians for parts required for internal jobs. This position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.
Responsibilities:
  • Greet customers and assist them with their inquiries
  • Provide product information and recommendations to customers
  • Work with our service department to order accurate parts for work in progress
  • Assist customers with their inquiries and provide product information
  • Maintain a clean and organized counter area
  • Process customer orders accurately
  • Maintain inventory control by monitoring stock levels and placing orders as needed
  • Assist with vehicle maintenance scheduling and coordination
  • Utilize Parts Management System for tracking and recording service requests
  • Collaborate with the sales and service team to ensure customer satisfaction and goals are met
  • Communicate effectively with customers, colleagues, and management
  • Bilingual skills (English/Spanish/Portuguese) are a plus
Experience:
  • 2 Years of previous experience in an automotive service or dealership setting is required
  • Proficiency in Excel for data entry and analysis
  • Strong customer service skills with the ability to handle difficult situations professionally
  • Knowledge of inventory control practices and procedures
  • Knowledge of automotive diagnostics and parts is a plus
  • Strong organizational skills with attention to detail
  • Ability to multitask and prioritize tasks effectively
  • Excellent communication skills, both verbal and written
  • Proficiency in multiple languages is an advantage
  • Familiarity with POS systems and cash registers We offer competitive pay based on experience and qualifications.
Join our team today and be part of a dynamic company that values its employees' contributions. Apply now!
Job Type:
Full-time Pay:
$16.00
  • $20.
00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Ability to
Relocate:
New Bedford, MA 02746: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance