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Ellens Equipment

PSSR- Parts and Service Sales Representative

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What they do

A Parts Sales Representative provides specialized assistance with parts for specific equipment or machinery. Assists customers with locating and buying parts needed to keep equipment or machines running properly.

$40,623 / year median in Michigan

+2% projected growth

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Job Description

Job Summary Parts and Service Sales Representative (PSSR) Ellens Equipment Inc is a family owned, agricultural, construction and landscaping equipment dealer. The company offers equipment repair services, parts, and sales of several different types of equipment from a variety of manufacturers. Ellens Equipment is looking for a full-time parts on-road parts and service salesman. The parts and service sales representative (PSSR) will responsibilities will include but is not limited to the following:
PRIMARY DUTIES
Establish and maintain good customer relations to promote returning customers to the dealership. Establish and maintain a consistent sales route with regular visits to customer farms and shops in coordination with Parts and Service Manager, Store Manager, and Sales Representatives. Provide Parts Ordering, Sales, and Delivery to customer farms and shops. Help create monthly Parts sales specials to market at customer shops and farms in coordination with Parts Manager. Offer and promote the full line of products serviced by Ellens Equipment Inc. Review Customer equipment for potential new business when visiting customer farms and shops. Target new customers to visit and market to whom are not currently engaging in business with Ellens Equipment Inc.
SECONDARY DUTIES
Coordinate with shipping clerk to receive parts freight deliveries for customer orders. On occasion will be asked to assist parts counter coverage in the dealership.
Maintain company vehicle:
Washing, regular vehicle maintenance, etc. Contact customers when ordered items have arrived at dealership. Required to work Saturday mornings on a rotation basis. Required to work on call on a rotation basis. Required to maintain daily log of customer visits in the customer retention management system (CRM = Salesforce)
Additional Notes:
As part of regular job duties, the PSSR will need to be able to perform the following frequently: Demonstrated time management and organization skills. Lift, carry and otherwise transport work-related materials that frequently weigh up to 25lbs and may occasionally weigh in excess of 80lbs. Travel to customer farms and shops. Be able to walk and carry work related materials into customer farms and shops from company vehicle.
Job Type:
Full Time with a competitive wage scale
Benefits:
Ellens Equipment offers competitive wages and a great benefit package including health insurance/HSA, 401 with employer match, paid time off, paid holidays, employee discounts and training. The company provides a computer and access to company vehicles for company related travel or training.
Education and Experience Requirements:
A High School diploma or equivalent. Additionally, oneyear minimum experience in the farm equipment industry is required, preferably involving service or parts.
Skill, Abilities, and Knowledge:
Ability to maintain inventory records, a clear understanding of how the process of acquiring parts and sales of parts impacts inventory. Offering an image of helpfulness, knowledge and experience is essential. Orderliness and cleanliness must be a paramount attribute to the person who is to be charged with the responsibilities of this position. An ability to follow a regular routine of tasks necessary to maintain order is required. Computer literacy is also required.
Mental Requirements:
The parts counter sales person must maintain high staff morale in the company. Setting an example of teamwork is critical to this requirement.
Pay:
$45,654.45 - $54,981.71 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Prescription drug insurance Referral program Vision insurance
Work Location:
In person