Parts Advisor

LONGLEY BROS INC

Fulton, NY Job Details Full-time $45,000 - $55,000 a year 3 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Life insurance Qualifications Customer communication Active listening Parts administration experience within automotive industry Attention to detail Mechanical knowledge Technical sales experience Full Job Description Job Summary We are seeking a highly organized and customer-focused Parts Advisor to join our busy dealership. In this role you will assist walk-in customers, handle inbound calls, and supply our on-site technicians with the exact components they need to perform vehicle repairs.

Key Responsibilities Customer Service:

Greet customers, determine their needs, and provide expert advice on auto parts, accessories, and warranty options.

Inventory Management:

Track, receive, unpack, and store incoming parts, ensuring accurate stock levels.

Order Processing:

Source and order parts, coordinate with suppliers, and provide accurate estimates on shipping and arrival times.

Technician Support:

Fulfill parts requests for the service shop, ensuring Technicians have what they need to make the repair go smoothly.

Sales:

Suggest companion products and promote current specials to enhance the customer experience.

Qualifications & Skills Experience:

Previous automotive parts, dealership, or counter sales experience is preferred.

Technical Knowledge:

Mechanical aptitude with the ability to identify parts and navigate industry software/catalogs.

Communication:

Excellent active listening and communication skills to interpret customer/technician needs.

Detail-Oriented:

Ability to maintain accurate inventory logs and process payments/credits. What We Offer Competitive base salary + performance-based commission. Comprehensive benefits package (Health, Dental, Vision). Paid time off and ongoing training programs

Job Type:

Full-time Pay:

$45,000.00 - $55,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person