Do you enjoy providing customer support in parts sales and have an interest in agriculture, construction, or lawn & garden equipment? If so—and if you have current or prior parts sales experience— we want to hear from you! We're looking for a friendly, personable Parts Customer Support Specialist to join our team in Abbottstown, PA. Responsibilities Assist customers with parts needs at the counter or from your workstation via in-person interaction, phone, or email Provide timely and professional email support to customer inquiries Research part availability and pricing from various manufacturers Provide order follow-up support and help resolve parts-related questions Collaborate with team members to ensure excellent customer service Requirements Proficient with computers and basic software applications Strong written and verbal communication skills Customer service with a positive, helpful attitude Organized, self-motivated, and able to thrive in a fast-paced environment Ability to work effectively in a team-oriented setting Experience in agriculture or construction (preferred) Mechanical aptitude (preferred) Prior parts specialist or customer support experience (preferred) Salary Competitive and based on experience. Starts at $45,000 per year. If you're passionate about helping customers and enjoy a dynamic work environment in the equipment industry, apply today!
Job Type:
Full-time Pay:
From $45,000.00 per year
Benefits:
401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance