Job Overview We are seeking a knowledgeable and detail-oriented Parts Coordinator to oversee the parts department within our organization. As a Parts Coordinator, you will play a critical role in ensuring that our operations run smoothly by maintaining an organized inventory of parts and providing exceptional customer service.

Responsibilities:

§ Review and assess recommendations provided by technicians. § Source required parts efficiently and effectively. § Engage in customer interactions to provide accurate quotes. § Manage orders and ensure adequate stock levels for preventive maintenance parts. § Provide oversight for the general organization of stock and warehouse. § Handle incoming customer calls with professionalism and courtesy. § Process customer payments accurately and efficiently. § Conduct over-the-counter sales transactions when required. § Act as a backup for the scheduler/dispatcher as needed. § Support the sales team in determining parts pricing. § Maintain organization, cleanliness, and upkeep of the parts room and service department areas. § Other tasks as assigned.

Skills & Qualifications:

§

Experience:

Parts Management/Inventory Control:

1 year (preferred) §

Education and Training:

High school diploma or equivalent. Vocational training in electrical installation is desired. §

Strong Analytical Skills:

Able to research prices and find the right parts accurately and cost-effectively. §

Computer Proficiency:

Experienced in using computer tools for managing inventory, processing orders, and analyzing data to improve efficiency. §

Detail-Oriented:

Follows company procedures carefully to ensure consistency, compliance, and quality. §

Excellent Phone Skills:

Communicates clearly and professionally with customers, vendors, and colleagues over the phone. §

Confident Customer Support:

Handles customer inquiries and resolves issues professionally while staying polite and respectful.

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Parts Management:

1 year (Preferred) Ability to

Commute:

Harrisonburg, VA 22801 (Required)

Work Location:

In person