Leasing Agent (Bilingual Required)

Are you a passionate and motivated individual with a love for helping others find their dream home? We are looking for a Leasing Agent to join our vibrant team! (Bilingual, Yardi, and LIHTC Required) In this role, you'll be responsible for showcasing properties, assisting in lease renewals, and ensuring a smooth and positive leasing experience for all prospective and current residents. This is an exciting opportunity for someone who thrives in a dynamic environment, values exceptional customer service, and is eager to contribute to maintaining high occupancy rates and excellent resident satisfaction.

Duties and Responsibilities:

Ensure full compliance with federal, state, and local laws, with a focus on Fair Housing regulations, to maintain ethical leasing practices. Greet all prospective tenants and current residents with enthusiasm, creating a positive and welcoming atmosphere. Process rental applications and carefully verify all details and documents in accordance with company policies to ensure accuracy and compliance. Submit completed applications to the Property Manager for approval, promptly notify applicants of decisions, and maintain thorough documentation of all interactions. Assist with daily marketing activities, including posting engaging property listings on Craigslist, social media, and other platforms to attract qualified leads and maintain high occupancy rates. Maintain a closing ratio of at least 15% from initial contact to lease signing by effectively nurturing leads and addressing concerns. Address potential objections during property tours, offering solutions and valuable feedback to continuously improve the leasing process Assist in presenting lease renewal offers to current residents, ensuring that all processes comply with local laws and company policies. Assist in ensuring each move-in is handled professionally by inspecting apartments prior to move-in, using a checklist to ensure readiness.

Skills:

Demonstrate effective oral and written communication, ensuring clear and professional interactions with both prospective and current residents. A high school diploma or equivalent is required; additional certifications or relevant coursework are a plus. Consistently deliver outstanding customer service with enthusiasm and a positive attitude, ensuring a superior experience for all residents and prospects. Ability to perform physical tasks such as walking up/down stairs, kneeling, crouching, and using hands to reach or lift. The role also requires standing, walking, and sitting for extended periods. Ability to efficiently prioritize and manage multiple tasks to meet daily and long-term goals. Strong time-management skills, with the ability to meet deadlines and maintain a high level of productivity in a fast-paced environment.

Requirements:

Must be Bilingual

• Required LIHTC Experience
• Required Lease Up Experience
• Preferred Yardi
• Required The above statements are intended to be a general description.

The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change. We are a drug-free workplace, and all employees will undergo background and drug screenings to ensure a safe, reliable, and productive work environment. These checks help us maintain the integrity of our team and ensure that all employees can perform their duties safely and effectively. We are an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to undergo a background check, in accordance with local law/regulations? Are you willing to take a drug test, in accordance with local law/regulations?

Work Location:

In person