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VO
Village on South Carpenter
Leasing Consultant
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What they do
A Leasing Consultant works within the rental office of an apartment complex or residential community. Responsible for sales and marketing of rental properties and dealing with maintenance requests and customer service needs of existing tenants.
$25,852 / year median in Ohio
+13% projected growth
Job Description
Job Overview Join our dynamic team as a full time Leasing Consultant and become the face of our vibrant property community! In this energetic role, you will drive leasing success by engaging prospective residents, showcasing available units, and providing exceptional customer service. Your expertise will ensure a seamless leasing process while fostering positive relationships with tenants and prospects alike. This position offers a fantastic opportunity to develop your sales and administrative skills within a thriving property management environment. If you're passionate about customer satisfaction, and making a difference in people's lives, we want to hear from you! Responsibilities Knowledge in all phases of leasing, greeting prospective tenants, showing community features/benefits, answering phone calls and email inquiries from prospective new tenants and current residents. Accepting applications to secure leases from qualified applicants and complete all paperwork and computer entry associated with leasing activities. Assist the Property Manager in collecting rents, delinquents, move-ins and move-outs Assist in resident retention and works with lease renewals each month along with other office staff and Manager. Provide accurate information of the different property amenities Completing service requests from residents and deliver to maintenance/manager for prompt processing. Answer incoming telephone calls Conducts all business in accordance with company policies and procedures, Fair housing and all other laws pertaining to Apartment. Conduct property outreach off property Qualifications
- Excellent communicator with strong customer service, sales and personal interaction skills
- Strong internet, MS Office and data entry skills
- Ability to create reports, submit service requests
- Communicate with Supervisors and interact with existing and potential tenants
- Must be goal-oriented team player with strong organizational, problem solving and follow-through abilities This position will float to our sister properties on Saturdays.