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Leasing Consultant
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What they do
A Leasing Consultant works within the rental office of an apartment complex or residential community. Responsible for sales and marketing of rental properties and dealing with maintenance requests and customer service needs of existing tenants.
$31,576 / year median in Washington
+11% projected growth
Job Description
At Indigo Real Estate, we attribute much of our success to the strengths of our team members and we are seeking a Leasing Professional who is passionate about customer service, property management leasing, and is driven to succeed. Job Description We are looking for a highly organized, energetic, self-starter who enjoys a fast-paced work environment and takes ownership in all aspects of their work. The successful candidate will possess outstanding customer service talents, multitasking and problem-solving skills and the ability to react with appropriate levels of discretion and urgency to situations or events that require quick response and superb communication. This candidate will be passionate about providing exceptional service and hospitality to consistently exceed customer expectations, finding great satisfaction in helping to create a sense of community, and be solution-oriented with a positive attitude. Objectives of this Role The Leasing Professional is responsible for completing regular market survey reports, planning, controlling, and directing the day-to-day leasing operations of the property, and for maintaining effective and harmonious resident relations. The purposes of this position are to maintain strong occupancy through leasing skills, working alongside the manager of the property in accordance with ownership/Indigo guidelines, meet the financial objectives of the ownership and management, to protect the value and integrity of the real estate, and to be responsive to all applicable government agency standards and requirements. This position includes, but not limited to leasing, collections, resident services, maintenance, assisting with marketing budgeting, information reporting and completion of all compliance related documentation for the property while maintaining compliance with applicable partners, laws and company policies. The following attributes are desirable for job success: experience in leasing a multifamily conventional property, direct experience with Yardi management software, ability to communicate effectively both verbally and in writing. A successful candidate has the ability to work well under pressure, is self-motivated, self-directed, and is able to work with/without direct supervision. Required Experience At least 1 year of leasing for a multifamily community experience is desirable Excellent verbal and written communication skills Ability to exercise quick and accurate judgement and maintain confidentiality Effective conflict resolution and customer service skills Ability to set priorities and multi-task with a strong attention to detail Preferred Experience Bilingual (Spanish) Employment Benefits Indigo offers a positive, team-oriented work environment, competitive wages, performance incentives, and a full benefits package for full-time employment upon meeting eligibility requirements. Medical/Dental/Vision Medical Flex-spend Account Life Insurance 401(k) Retirement Savings Plan with Employer match Vacation Time SickSafe Leave Paid Holidays Numerous, additional employee resource programs 401K, medical, dental, paid vacation, personal, and sick time available after successful completion of introductory period. Indigo is committed to the full inclusion of all qualified individuals. As part of this commitment, Indigo will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact indigo@aspenhr.com