We are seeking an experienced Rental Specialist to join our team managing a short term rental program for a beachfront condo association.

Responsibilities:

Ability to capture rentals/reservations by utilizing effective communication techniques. Communicate regularly with owners, tenants and vendors. Assist residents; deliver the highest standards of service to all customers . Schedule housekeeping and unit turnovers Effectively manage daily correspondence and operational tasks to exceed customer expectations Assist customers with questions regarding their existing reservations and rentals. Provide concierge services with general knowledge of the property and surrounding area including restaurants, entertainment, special events and general directions Acquire new rental properties and develop marketing strategies to increase inventory. Maintain owner and resident relations via proactive and prompt communication. Assist with guest check-ins and routine property inspections. Investigating and resolving tenant complaints; enforcing rules of occupancy Enforce occupancy policies and procedures Proficiency in company software (RNS) and organizing/prioritizing management duties Proficient knowledge of owner agreement and fair housing Processing payments and invoices.

Skills:

Problem solving skills Fast learner Must be well versed in all Windows programs. RNS experience a plus. Outstanding communication skills (written and oral) Flexibility of schedule; some weekends may be required . Strong customer-service focus Attention to detail Possess basic bookkeeping skills Strong computer proficiency. High level of initiative Ability to work independently Ability to multi-task and work within several computer applications at the same time.

Job Type:

Full-time Pay:

From $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person