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Carmel Drive Self Storage

Self-Storage Customer Service Representative

Pay: $31,200/yr

Posted: 7 weeks ago

Location: Carmel, IN (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/13/2026

Career Insights for Rental Clerk

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Based on Indiana data

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What they do

A Rental Clerk staffs the counter at a rental business and handles requests for equipment rentals, car rentals or rental services. Assists customers with equipment, manages payments and paperwork for transactions and provides customer service.

$39,624 / year median in Indiana

-1% projected decline

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Job Description

National Storage Self Storage Customer Service Representative Join our team at National Storage and be a part of our mission to "be here when life moves you." We're a group of friendly individuals passionate about making self-storage experiences as customer friendly as possible. Our company has a focus on delivering top-notch service one storage unit at a time. If you're looking for an environment where you can grow professionally and help people when life moves them then come check us out.

Benefits package:

Easy hours, no nights, and no Sundays so you can find the right balance between work and everything else. Quarterly bonuses and career growth opportunities in field management or at our home office.

Job Description:

You'll play an important role in our daily operations. This is an active job with a mix of indoor and outdoor tasks, including: Assisting customers and recommending the right storage solution for their needs. Keeping our facilities sparkling clean through tasks such as sweeping, mopping, dusting, window cleaning, and light maintenance. Required to lift and move up to 35 pounds regularly, and up to 50 pounds occasionally. Conduct daily property checks to check on unit availability ensuring each unit is customer-ready. Reconciling daily payments and making bank deposits. Helping customers stay on top of their payments by making timely follow-up reminder calls.

Qualifications:

We're looking for individuals that care about helping people. It's a bonus if you've worked in a service-based industry such as retail, fast food, property management, or hospitality.

Company Overview:

National Storage is Michigan's largest self-storage company, in business for the past 38 years! We were named one of the fastest growing self-storage companies in the country, and we remain proudly family owned and operated out of our HQ in Farmington Hills, Michigan.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER!

All applicants must undergo a background check and have reliable transportation.

Pay:

From $15.00 per hour

Benefits:

Employee discount Paid time off Application Question(s): Do you have reliable transportation to commute to multiple facilities within a geographic location?

License/Certification:

Driver's License (Required)

Work Location:

In person