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Top Speed Car Rentals

Car Rental Agent

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Job Description

Overview Join our dynamic team as a Car Rental Agent and become the friendly face that helps customers access reliable, well-maintained vehicles for their journeys. In this energetic role, you will manage daily rental transactions, assist customers with vehicle selections, and ensure a seamless rental experience. Your enthusiasm and organizational skills will drive customer satisfaction while supporting the operational efficiency of our rental fleet. This paid position offers an exciting opportunity to develop your sales, customer service, and administrative expertise within a fast-paced automotive rental environment. Responsibilities Greet customers warmly and provide expert guidance on vehicle options tailored to their needs Process rental agreements efficiently using Rent Centric and data entry systems Conduct inventory management and control to ensure vehicle availability and proper maintenance scheduling Assist customers with vehicle operation instructions, including standard passenger car handling and safety procedures Manage phone communication with professionalism, demonstrating excellent phone etiquette and communication skills Maintain accurate records of rentals, returns, and vehicle condition reports through organized documentation Support sales efforts through retail sales techniques, upselling additional services or vehicle upgrades Collaborate with team members on inventory control, maintenance schedules, and administrative tasks to optimize operations Requirements Proven experience in retail sales, customer service, or automotive rental industry preferred but not mandatory Strong organizational skills with attention to detail in data entry and inventory management Excellent communication skills, including public speaking and bilingual abilities (bilingual or multilingual skills are a plus)

• Proficiency in computer skills Ability to operate standard passenger vehicles safely and confidently (standard passenger car operation) Experience in outside sales or sales management is advantageous for promoting rental services effectively

• Demonstrated negotiation skills and retail math proficiency to maximize sales opportunities Automotive rental industry experience is preferred but not required; training will be provided for qualified candidates Join us today to be part of a vibrant team dedicated to delivering exceptional customer experiences while advancing your career in the automotive rental industry!

Pay:

From $15.00 per hour Expected hours: 10.0 - 25.0 per week

Benefits:

Employee discount Flexible schedule On-the-job training

Work Location:

In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements