Retail Sales Associate (Full-Time) Encore Home - 1.0 Pelham, AL Job Details Full-time 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Computer operation Customer communication Teamwork Computer literacy Writing skills Basic math Employee relationship building Attention to detail Computer skills Full Job Description Sales Associate

ENCORE HOME REQUIRED

Previous retail experience Holidays & weekends Strong computer skills Strong attention to detail Strong basic math skills

PREFERRED

Past experience in the interior design or home furnishings industry SKILLS Positive & professional attitude People & relationship driven Strong leadership skills Strategic & mental agility Highly-organized Collaborative Results-oriented & closer mentality Excellent understanding of high-level customer service Excellent verbal & written communication skills Proficiency with Google Applications Ability to remain fluid & flexible in a fast-paced environment Easily manages competing priorities DUTIES Warmly & authentically welcome guests into the showroom Exhibit a positive attitude with customers and team at all times Represent the Encore Home brand through high-level communication, personal appearance & professionalism Treat all coworkers in a professional and courteous manner Answer customers questions on sales floor Actively seek out customers in-store & approach as the situation dictates Provide complete individualized design solutions based on identified customer needs and budget to close the sale Ask open-ended questions to determine if customer needs design services Stay knowledgeable and up-to-date on current home furnishing & design trends Create & process invoices, purchase orders and transfers via the POS system with accuracy per company policies & procedures Ensure high level of customer satisfaction through excellent service & follow-up after the sale Regularly contact past customers who are waiting on product to provide up to date information on backorders & ETA's Meet or exceed all monthly goals or quotas, as assigned by the store manager or corporate office Attend product knowledge training classes, as assigned Comply with inventory control procedures Participates in cycle counts & physical inventories Assists in opening decorative accessories & pricing in downtime Ability to stand & maneuver on concrete sales floor for long durations (rest periods provided) Participates in opening & closing duties: sweep, windex, vacuum, straighten sales floor, dust Participate & support any policy changes, procedure changes, new systems or work rules the company implements Other duties as assigned The physical & mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person