A Retail Store Clerk sells merchandise or products in a retail store. Greets customers, adds customer sales totals and processes sales transactions. Arranges store merchandise and advertising displays. May assist with store opening and closing.
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission :
"Create the Extraordinary"
Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
The Retail Clerk works in the Gift Shop, and the primary role is to assist customers in purchasing merchandise up to and including cashiering responsibilities.
HOW YOU WILL CREATE THE EXTRAORDINARY
Provide excellent customer service and possess effective selling skills. Responsible for following and adhering to Cash Handling policies and procedures. Maintain stock levels as directed. Maintains merchandise on display neatly and in proper area. Receives and marks prices on merchandise as directed. Follows proper procedures and maintains cleanliness of the work area. Assists in monthly inventory. Inventory control in assigned areas (verify current inventory levels, initiate request for P.O.s, order, receive, reconcile) Must be available to work any day and any shift Develop plans to control inventory. Ensures maximum guest satisfaction and service. Ensures that all services and facilities provided meet Harrah's standards. Assists with merchandising all window and internal displays. Can count change, maintain balanced cash drawer, and manage money. Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies. Acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same. Other duties as assigned. Maintain and process stock levels as directed.
WHAT YOU WILL NEED
High school diploma or equivalent is preferred. Six months' retail or retail-related experience is required. Must have proven customer service skills and be able to keep records in English and maintain mathematics records. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Communicate in a positive and friendly manner. Must have excellent oral and written communication skills, knowledge of retail marketing, excellent leadership skills, and demonstrated guest service orientation Must have minimal computer skills Must be able to work independently and as part of a team. Must be able to work at a fast pace and in stressful situations and stand on foot for long periods of time. Must be able to lift 25 pounds and carry up to 10 pounds. Must be able to bend, reach, kneel, twist, climb ladder and grip items while working at an assigned area. Must be able read, write, speak and understand English. Must be able to respond to visual and auditory cues. Must be able to accept all job assignments from the manager or department lead Must always be aware of surroundings
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.