Retail Sales Consultant Puente Hills Toyota at

City of Industry, CA Pay:

$36,000 - $150,000 per year (commission based; range reflects expected annual earnings) Do you love working with people and making their day better? Puente Hills Toyota is growing our showroom sales team, and we are looking for a Retail Sales Consultant, a role we call a Product Specialist, who puts the customer first and treats every guest like it matters. No automotive experience? That is fine. If you have a background in customer service and the drive to learn, we will teach you the rest. What we cannot teach is a great attitude, a strong work ethic, and a genuine love for helping people. Bring that, and we will build the career around it. Putting the customer first is how we operate, not just something we say. Every guest who walks through our doors is a chance to earn a customer for life. If you thrive in a fast-paced environment, take pride in doing right by people, and enjoy building real relationships, we want to hear from you. Why Join Puente Hills Toyota? Competitive pay plan with strong earning potential for top performers Medical, dental, and vision insurance Company-paid life insurance 401(k) with matching program Vacation and sick time off Career advancement opportunities Full training provided, no automotive experience necessary What a Customer-First Mindset Looks Like Here You greet every guest with energy and make them feel welcome You listen first, then you help You are honest about pricing, availability, and timing, every single time You follow up because you care about the outcome, not because you were told to You treat every guest the way you would want your own family treated What You Will Do Welcome showroom guests and guide them through the vehicle buying experience Build relationships that drive repeat and referral business Learn the Toyota lineup inside and out, including features, incentives, and financing Present and demonstrate vehicles, including test drives Educate customers on features and benefits for an exceptional buying experience Deliver vehicles and give a thorough walkthrough at delivery Follow up with prospects and past customers to build a loyal client base Use our CRM to track every customer and every opportunity Meet and exceed your individual sales and customer satisfaction goals Complete all required sales documentation accurately and efficiently Stay compliant with all federal, state, and local regulations governing automotive sales Partner with management, finance, and service to create an outstanding customer experience Perform other duties as assigned What You Bring A genuine customer-first mindset and a real desire to help people Customer service experience required; automotive or sales experience is a plus but not necessary Strong communication and relationship-building skills Comfortable working in a commission-based compensation environment Self-motivated with a positive attitude and strong work ethic Willingness to learn our process and put in the work to master it Comfortable with computers, CRM systems, and digital communication tools High energy, enthusiasm, and a passion for helping customers Bilingual Chinese (Mandarin/Cantonese) or Spanish preferred Must align with our core values of Integrity, Teamwork, Innovation, Respect, and Excellence Valid driver's license and insurable driving record Puente Hills Toyota is an equal opportunity employer and supports a drug-free workplace.

Pay:

$3,000.00 - $15,000.00 per month

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance Health savings account Life insurance Opportunities for advancement Paid time off Referral program Retirement plan Vision insurance

Education:

High school or equivalent (Preferred)

Language:

Chinese (Preferred) Spanish (Preferred)

License/Certification:

CDL (Required) Ability to

Commute:

City of Industry, CA 91745 (Preferred)

Work Location:

In person