Guest Service Associate

• European Wax Center
• Modesto or Turlock locations We don't just hire front desk staff
• we build future leaders. At European Wax Center, every guest who walks through our doors should feel welcomed, valued, and taken care of. We're looking for warm, genuine people who love making others feel good
• and who want to grow into something bigger than a front desk job. If you're energized by people, take pride in doing things right, and want a place that invests in your future, we'd love to meet you. Who Thrives Here
• Warm, welcoming, and genuinely enjoys connecting with people
• Dependable — shows up on time, every time, because the team counts on you
• Takes pride in doing the job right, not just getting it done
• Stays calm, positive, and professional even when things get busy
• Coachable — excited to learn and get better every day
• Looking for a real opportunity to grow, not just a paycheck No waxing or beauty industry experience needed — we'll teach you everything about our services. Compensation & Perks
• Competitive base hourly pay ($16.90
• 20/hour DOE)
• Commission on every wax pass sold
• Monthly bonus opportunities
• Uncapped earning potential
• Paid time off
• Paid training
• Real career advancement pathways
• Major holidays off (center closed)
• FREE waxing services
• 40% product discount
• Team events & contests We're building a team our guests can count on, which means we need reliable, consistent availability, including:
• Sundays (required)
• At least two evening/night shifts per week(2pm-9pm) Reliable transportation required. What You'll Do This role is guest service at its heart — you'll be the first smile and the last impression every guest remembers.
• Welcome every guest and make them feel like they matter
• Educate guests on our Wax Pass memberships and help them find real value and savings
• Book reservations accurately and keep things running smoothly
• Create new guest profiles and walk guests through our policies clearly and kindly
• Handle confidential information with integrity
• Turn a frustrated guest into a happy one through calm, professional care
• Communicate openly with your leadership team What We're Looking For
• High school diploma or GED
• 1-3 years of experience in customer service, retail, or hospitality (restaurant experience counts!)
• Strong, friendly communication skills with the ability to memorize and utilize scripts
• Comfortable in a fast-paced environment
• Able to work independently
• Please do not call the center to inquire.

Job Types:

Full-time, Part-time Pay:

$16.90

• $20.

00 per hour

Benefits:

Employee discount Flexible schedule Paid time off Application Question(s): This role requires initiating conversations with every guest about memberships. On a scale of 1-10, how comfortable are you starting conversations with strangers, and why? Please include a brief example from past work experience. Are you able to work some weeknights from 2pm-9pm AND Sundays from 8am-5:30pm regularly?

Work Location:

In person