Retail Sales Associate the UPS Store at the Eastland Center West Covina, CA Job Details Part-time $16.90 - $18.00 an hour 20 hours ago Benefits Flexible schedule Paid sick time Qualifications Retail customer service procedures Computer operation Interpersonal skills Phone communication High school diploma or GED Math Graphic design software Retail store experience Productivity software Suggestive selling Teaching Client interaction via phone calls Full Job Description Job description The Retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. They must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned Become a certified livescan technician

QUALIFICATIONS

At least 18 years old High school diploma or GED required Retail/customer service experience Good communication and people skills Able to cross-sell and up-sell products and services Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds No personal records that would keep candidate from becoming certified as a live scan technician. Must present a professional image and attitude and be able to work well with others Must be able to stand for several hours while performing job duties

Job Type:

Part-time Pay:

$16.90 - $18.00 per hour, depending on experience Expected hours: 23-27

Shift:

5 hour shift 8 hour shift

Work Location:

In person

Job Type:

Part-time Benefits:

Flexible schedule 40 Hours of paid sick days, accrued at 30 hours worked for 1 hour of sick pay.

Work Location:

In person

Pay:

$16.90 - $18.00 per hour Expected hours: 23.0 - 27.0 per week

Work Location:

In person