Yorba Linda, CA | Full-time | In-office | Monday-Friday, 7:30am-4:00pm

Pay:

$30-37/hour, plus an annual performance bonus of $1,000-$5,000

Benefits:

Health insurance, 401(k) with matching, paid vacation, holiday pay, employee discount About the Role Powerwerx is a family-owned manufacturer and distributor of DC power and communications products, founded in 1999. We sell Anderson Powerpole connectors, wire and cable, solar and portable power, and related gear to everyone from hobbyists to fleet installers, emergency vehicle upfitters, and defense contractors. We're looking for a technically minded person to be the go-to resource for our customers. Most of your day will be handling inbound calls, emails, and support tickets: helping customers choose the right products, answering technical questions, and solving problems. You'll also do some proactive outreach to existing and prospective customers. This is a fully in-office position at our Yorba Linda facility. It is not remote or hybrid. No weekends, no travel. What You'll Do Handle inbound customer calls, emails, and tickets, both pre-sale and post-sale Help customers design solutions and choose the right wire, connectors, circuit protection, chargers, and inverters for their application Troubleshoot technical issues with DC power systems Make occasional outbound calls to follow up with customers and develop new business Work with our product and sales teams on complex requests Build deep knowledge of our product line What We're Looking For 2+ years in customer-facing technical sales, sales support, or technical support Technically minded: comfortable with basic electrical concepts like voltage, current, and wire gauge Clear communicator who can explain technical topics to both experts and beginners Organized, reliable, and great at following up Team player who's happy to pitch in where needed Preferred Hands-on experience with DC power systems, electrical connectors, battery chargers, inverters, or circuit protection Background in electrical, automotive, marine, RV, solar, or two-way radio Degree in Electrical Engineering or a related field Don't have all of the product experience? If you're technical and good with customers, we'll train you on the product line. Perks Standing desks and ergonomic setups Monthly and quarterly peer recognition awards with real rewards Catered team lunches Breakroom with couches, pool table, and TV How to Apply In your application, briefly tell us about a time you solved a technical problem for a customer. Applications without this will not be considered.

Reminder:

this role is in-office in Yorba Linda, Monday-Friday, 7:30am-4:00pm.

Job Type:

Full-time Pay:

$30.00 - $37.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off Professional development assistance Vision insurance Application Question(s): Can you work in-office in Yorba Linda, CA, Monday-Friday, 7:30am-4:00pm? How many years of experience do you have in customer-facing technical sales or support? What wire gauge would you use for a 30A load at 12V over a 10-foot run, and why?

Work Location:

In person