Sales Associate

Sales Associate The UPS Store West Hartford, CT Job Details Full-time $18 - $20 an hour 1 day ago Benefits Paid time off 401(k) matching Flexible schedule Qualifications Inventory control Lead generation English High school diploma or GED Prospecting Full Job Description We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store's visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store's sales goals. Responsibilities Ensure high levels of customer satisfaction through excellent sales service Assess customers needs and provide assistance and information on product features Welcome customers to the store and answer their queries Follow and achieve department's sales goals on a monthly, quarterly and yearly basis "Go the extra mile" to drive sales Maintain in-stock and presentable condition assigned areas Actively seek out customers in store Remain knowledgeable on products offered and discuss available options Process POS (point of sale) purchases Cross sell products Handle returns of merchandise Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Comply with inventory control procedures Skills Basic understanding of sales principles and customer service practices Proficiency in English Hands-on experience with POS transactions Solid communication and interpersonal skills A friendly and energetic personality with customer service focus Ability to perform under pressure and address complaints in a timely manner Availability to work flexible shifts High school degree

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) matching Flexible schedule Paid time off

Work Location:

In person