In person Job Overview Books & Books is seeking a friendly, dependable, and customer-focused Bookstore Associate to support daily store operations and provide an excellent shopping experience. This role assists customers with finding books and merchandise, operates the point-of-sale system, maintains organized displays, and supports inventory and general bookstore activities. Key Responsibilities Greet customers and provide friendly, knowledgeable service. Help customers locate books, gifts, stationery, and other merchandise. Operate the POS system and accurately process purchases and payments. Answer questions about products, authors, genres, promotions, and store services. Maintain organized, attractive, and well-stocked merchandise displays. Receive, unpack, sort, label, and shelve books and merchandise. Assist with inventory counts, product replenishment, and stock organization. Process customer orders, holds, returns, and exchanges according to store policies. Keep sales floors, checkout areas, and workspaces clean and organized. Support bookstore events, promotions, author programs, and special activities. Communicate customer requests and inventory concerns to supervisors. Follow company policies and safety procedures. Qualifications Previous bookstore, retail, customer service, or sales experience preferred. Strong communication and interpersonal skills. Friendly, professional, and customer-focused attitude. Basic cash-handling and POS experience. Strong attention to detail and organizational skills. Ability to work independently and as part of a team. Comfortable learning product information and assisting customers with recommendations. Reliable and able to work in a busy retail environment. Ability to stand, walk, bend, and perform routine lifting during shifts. Flexible availability, including evenings, weekends, and holidays. Preferred Skills Bookstore or retail sales experience Customer service and product knowledge POS and payment processing Merchandising and display organization Inventory and stockroom operations Communication and problem-solving Interest in books, reading, and publishing Ability to multitask during busy periods Benefits Competitive hourly compensation Full-time and part-time opportunities Health and wellness benefits for eligible employees Paid time off for eligible employees Employee discounts and store benefits Training and professional development Career growth opportunities Supportive and collaborative work environment Apply Join Books & Books as a Bookstore Associate and help customers discover great books while supporting a welcoming, organized, and engaging bookstore experience.
Pay:
$19.50 - $22.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Vision insurance