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POSITION
Retail Sales Ambassador (Part-Time, Temporary)
ROLE & LEVEL/GRADE
A1 / 2
DEPARTMENT:
Retail
DIRECT SUPERVISOR
Retail Operations Manager SUMMARY:
The Phillip and Patricia Frost Museum of Science is actively seeking a part-time, temporary Retail Sales Ambassador to enhance our Retail team. This role plays a crucial part in ensuring an exceptional guest experience at both the Science Store and secondary retail locations. In addition to accurately processing sales transactions, the Retail Sales Ambassador takes charge of daily inventory processes, including product handling, processing, merchandising, and other inventory related tasks. This position is indispensable to our year-round operation, requiring not only a friendly demeanor and excellent customer service skills but also proficiency in technical and inventory tasks within the point-of-sale system (Heartland Retail). The hourly wage for this role is $15.60.
AVAILABILITY REQUIREMENTS
Candidates must have open availability for a minimum of three days a week, including one weekend day (Saturdays or Sundays). Additionally, availability on holidays from 10 am to 7 pm is required. The temporary assignment will be from November 1 until January 15, 2026.
RESPONSIBILITIES
- Actively participate in all inventory-related task assignments and ensure the accuracy and completion of tasks daily.
- Complete replenishment tasks and ensure the retail floor is prepared for guests.
- Handle multiple tasks in a fast-paced environment, including inventory counts, sorting, merchandising, and restocking in a loading dock setting.
- Adhere to department policies and procedures concerning cash handling, information security, and inventory management.
- Assist guests with transactions, questions, and concerns, ensuring a seamless and friendly experience.
- Utilize customer service training to identify and resolve guest issues.
- Represent the museum with integrity, embodying organizational values and promoting our mission daily.
- Identify and communicate areas of improvement to maximize guest satisfaction.
- Assist guests with information and direction during emergencies or evacuations.
- Enforce company safety policies.
QUALIFICATIONS
High School diploma (higher education preferred).