Customer Service Associate - Mailbox & Shipping Store Mailbox360 is a growing mailbox and business services store in Opa-locka, FL. We are looking for a reliable, organized, and customer-focused individual to assist with the daily operation of the store. The ideal candidate will provide excellent customer service, assist with our different services, handle packages and transactions, and help keep the store organized and running smoothly. We are looking for someone who is responsible, comfortable working independently, willing to learn, and able to follow established procedures while taking initiative when needed. This is a great opportunity for someone interested in growing with a new business as we continue to expand our services.

Responsibilities:

Assist customers and explain our services. Receive, organize, and release packages. Process payments and operate the POS system. Assist with mailbox, notary, passport photo, printing, copying, scanning, and fax services. Maintain inventory and store organization. Answer phone calls and customer inquiries. Complete basic Excel, Google Sheets, and administrative tasks when needed. Complete daily sales and cash closing procedures.

Requirements:

Basic computer skills, good communication, attention to detail, reliability, and willingness to learn.

Bilingual English/Spanish Pay:

$15.00 - $16.00 per hour

Work Location:

In person