Sales Associate

Position Title:

Sales Associate, Reports to

Store Manager Job Summary:

The Sales Associate is responsible for providing front-line contact with the customer, while assisting in achieving the store's planned sales goals. The Sales Associate ensures a positive shopping experience for the customer by determining and meeting customer needs. Sales Associates will receive in-store training in appliance and furniture sales and will have full commission earnings potential as well as opportunities for career advancement.

Responsibilities & Duties:

Follows the company selling process to ensure that customers are aware of our product lines and creating a positive shopping experience Boosts store sales through exceptional customer service, selling, and team building skills Demonstrates product knowledge of our furniture, mattresses, and appliance lines, competitor's products, current advertising, and marketing initiatives Achieves individual targets for all miscellaneous revenue, including Protection Agreements, fabric protection, leasing, credit, delivery, and installation Ensures inventory is available for customer orders Rings sales through the POS system Maintains the sales floor standards including floor recovery, housekeeping and presentation standards in the unit Assists with loading customer vehicles and staging items for delivery; fulfills orders systemically Completes all required training sessions and courses • Can serve as a key carrier, performs store opening and closing tasks • Perform miscellaneous duties as assigned

Qualifications:

Educational:

High School Diploma or Equivalent preferred

Work Experience/Skills:

Sales experience is preferred, but not necessary Ability to work a flexible schedule, including evenings and weekends Ability to excel in a competitive, fast-paced environment Must have a positive attitude and focus on customer satisfaction Ability to lift at least 50 lbs.

Preferred Skills:

Excellent relationship building, communication, teamwork, and presentation skills Persuasion, negotiation, and closing skills Basic mathematical skills Strong drive for result