Educate and enroll patients in the program Help patients see the value of engaging in the program and guide them through scheduling visits Build rapport with patients and clinic teams Partner with clinic staff to troubleshoot issues and refine enrollment workflows Represent Upperline's culture and values at partner sites High school diploma or equivalent 2+ years of customer service experience Comfort with iPads and Microsoft Office Strong communication skills and HIPAA awareness Background in retail, hospitality, or call centers Experience working with older adults/geriatric populations Results-driven, mission-motivated mindset Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.