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Arway-Long Grove Confections

Retail Store Lead

Pay: Not specified

Posted: 5 weeks ago

Location: Buffalo Grove, IL (Onsite)

Last Updated: 5 days ago

Hours: Full-Time

Expires: 10/10/2026

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What they do

A Store Lead leads team of retail store sales associates and assists with management of store operations. Trains sales associates and organizes staff schedules and assignments. Resolves customer complaints. Oversees store merchandise inventory and displays, and monitors sales performance.

$40,856 / year median in Illinois

+6% projected growth

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Job Description

at Arway-Long Grove Confections in Buffalo Grove, Illinois, United States Job Description

THE POSITION

Location:

Buffalo Grove (333 Lexington Drive) We have an exciting opportunity to join our Retail Operations team as a Store Lead for our Buffalo Grove Outlet. We are looking for a leader who will inspire and be the role model for our retail associates ensuring top-notch customer service and positive store experiences.

JOB OVERVIEW & RESPONSIBILITIES

Oversee daily operations of the Arway Long Grove outlet store, including sales, customer service, inventory management, and merchandising Provide excellent customer service by fulfilling customer requests and answering questions alongside our retail associates Serve customers and provide a positive store experience Develop and implement strategies to increase store profitability and meet sales targets Train and supervise store staff, providing guidance and support as needed Create employee schedules ensuring coverage of store hours Ensure compliance with company policies and procedures Monitor and maintain inventory levels, conducting regular audits Analyze market trends and customer preferences to optimize product selection and pricing Handle customer complaints, or issues in a timely and satisfactory manner Conduct and provide support for company tours Additional responsibilities as required

EXPERIENCE & QUALIFICATIONS

Previous retail experience with at least 2 years in a lead, or supervisory role Strong leadership skills with the ability to motivate and inspire a team Excellent communication and interpersonal skills displaying active listening skills Previous experience in inventory control and management and merchandising Ability to multi-task and remain cool and calm in a fast-paced environment Ability to lift up to 25 lbs and stand for majority of your shift Additional Desired Skills and Characteristics Appreciates and exemplifies Arway-Long Grove Confections' family values Appreciates diversity and actively works to foster a culture of inclusiveness Confident self-starter with a willingness to continue to learn and passion to excel Work Environment This position will be required to be onsite at our offices 5 days per week in Buffalo Grove. To view full details and how to apply, please login or create a Job Seeker account