Store Associate The UPS Store in Frankfort IL Frankfort, IL Job Details Part-time From $16 an hour 3 days ago Benefits Paid training 401(k) Paid time off Employee discount Flexible schedule Qualifications Computer operation Packing Computer literacy Maintenance Attention to detail Stocking Full Job Description Job Overview The UPS Store in Frankfort is looking for a friendly, reliable, and motivated Store Associate to join our team.

This is a fast-paced, customer-facing position that involves much more than just shipping packages. Our associates assist customers with shipping, packing, Amazon and prepaid returns, printing services, mailbox services, and other business needs.

We are looking for someone who learns quickly, can multitask, takes initiative, and provides excellent customer service. Training will be provided, but we are looking for someone who is willing to learn and can become comfortable handling multiple responsibilities independently. Responsibilities Provide friendly and professional customer service. Process UPS and other shipping transactions accurately. Assist customers with Amazon returns and prepaid drop-offs. Recommend appropriate shipping, packing, and service options based on customer needs. Professionally pack customer items, including fragile and valuable shipments. Assist customers with printing, copying, scanning, faxing, laminating, binding, and other print services. Assist Mailbox customers with their mail & package needs. Operate computers, printers, POS/register systems, and other store equipment. Answer customer questions in person and over the phone. Maintain an organized and professional work environment. Restock supplies and keep work areas clean. Assist with routine store cleaning. Complete opening and/or closing responsibilities as assigned. Work efficiently during busy periods while maintaining accuracy. Help teammates when needed and take initiative during slower periods Qualifications Friendly, dependable, punctual, and professional. Strong customer service and communication skills. Comfortable working with computers and learning new software. Ability to learn quickly and follow procedures. Ability to multitask in a fast-paced environment. Detail-oriented and able to complete tasks accurately. Willingness to perform cleaning and general store-maintenance duties. Able to work independently as well as part of a team. Comfortable standing for extended periods and lifting packages as required. Previous retail, customer service, shipping, printing, or sales experience is a plus, but not required. Must have reliable transportation and dependable attendance. We are looking for someone who wants to become a dependable part of our team and takes pride in providing great service and keeping the store running smoothly. Join us as a Store Associate where your energy makes a difference! Bring your enthusiasm for retail, and your commitment to excellent customer service. We're excited to support your growth in a role that's vital to our store's success!

Pay:

From $16.00 per hour

Benefits:

401(k) Employee discount Flexible schedule Paid time off Paid training

Work Location:

In person