Summary Revolution Global LLC is a welcoming space championing the beauty and wonder of the plant. Our mission is to provide the most inclusive, knowledgeable, and comfortable experience possible. Whether you are a long-time consumer or completely new to cannabis, our passionate team is here to help find exactly what you are looking for. We take great pride in partnering with people who are friendly, knowledgeable, and passionate about cannabis. This is Cannabis for People. Welcome to Revolution. Revolution Cannabis is seeking a Full-Time Cannabis Guide to support daily Dispensary Retail operations at our Schaumburg, IL location. Our Cannabis Guides are essential to providing a welcoming, safe, and educational customer experience at Revolution Cannabis dispensaries. As a key part of our in-store team, you will assist leadership in administrative, compliance, and operational functions within a fast-paced, closely regulated retail environment. Our Cannabis Guides are passionate about cannabis and motivated to continually develop their product knowledge to help educate and guide customers toward beneficial cannabis products. As a Cannabis Guide at Revolution Cannabis, you will champion the beauty and wonder of the cannabis plant while promoting a work environment that is positive, customer-oriented, and compliant with local cannabis laws and company policies. Essential Functions Customer Experience & Sales
- Consistently provide an exceptional, welcoming, and educational customer experience from arrival to checkout
- Build genuine rapport with customers and develop long-term brand loyalty
- Guide customers through cannabis product selections based on their needs, preferences, and experience level
- Champion a concierge-style service approach; be present, proactive, and knowledgeable on the floor
- Inspire customer confidence through honest, accurate, and compliant cannabis product education Compliance and Regulatory
- Onboard customers and capture mandatory documentation based on state regulatory requirements - Illinois and Maryland respectively
- Accurately verify customer identification and eligibility per state cannabis program requirements
- Maintain understanding of the Illinois Adult Use Cannabis Program, Maryland Cannabis Administration regulations, and applicable federal laws
- Adhere to all standardized operational procedures including safety and security protocols
- Ensure compliance with all regulatory and internal policies and uphold a culture of accountability
- Support preparation for internal and external audits Operations and Administration
- Accurately utilize point-of-sale system for transactions, returns, and inventory adjustments
- Handle cash transactions accurately and responsibly in accordance with company cash handling procedures
- Electronically file and organize documents per company and regulatory requirements
- Answer telephone calls from customers, schedule appointments as necessary, and support administrative functions
- Maintain a well-organized, clean, and welcoming dispensary environment at all times
- Arrive as a team player ready to take on any duties assigned by management Attendance and Reliability
- Demonstrate consistent, reliable attendance and punctuality to maintain daily operations and team effectiveness
- Work regular business hours including weekdays, weekends, evenings, and holidays as scheduled
- Be proactive in communicating scheduling conflicts and seeking coverage in accordance with company policy Salary $16.
50 USD per hour