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H
Hearts & Flowers, Inc.
Front End Floral Retail Sales Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Retail Sales Associate (General)
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Based on Illinois data
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What they do
A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.
$31,588 / year median in Illinois
+2% projected growth
Job Description
Welcome and greet customers as they enter the store Take orders over the phone with an upbeat and positive attitude Basic computer knowledge preferred Processing flowers and assisting floral designers Offer help and provide direct assistance to customers Provide in-depth product knowledge, including features, benefits, and overall value Answer customer questions and concerns Attend to unique and individual shopping needs of each customer Cross-sell and encourage beneficial product add-ons Upsell when appropriate; promote current sales, promotions, coupon deals, etc. Handle customer complaints in a calm and professional manner Help organize back stock and perform inventory counts Process newly received shipments of merchandise, fresh flowers and plants Organize and replenish front stock and help merchandise store Maintain a clean and tidy work and retail space Cleaning involved upon closing procedures Be enthusiastic and informative about all products Help create a positive environment for customers to shop and buy Take direction from and report to assigned supervisor Work as a team to achieve sales goals Ability to work on feet for extended periods of time Feel free to drop off resume in person or call us directly and ask to speak with Hiring Manager - thank you!