Pawn Broker and Sales Associate Able Pawn Shop Waukegan, IL Job Details Full-time $15 - $18 an hour 6 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications Bilingual Retail sales transactions Retail customer service procedures Product presentation Customer relationship building Phone communication Shelf stocking Cash register operations Customer engagement Retail math Grocery store experience Leadership Client interaction via phone calls Full Job Description Job Summary Join our dynamic team as a Pawn Broker and Sales Associate, where you'll be at the forefront of providing exceptional customer service while managing pawn transactions and retail sales. In this energetic role, you'll evaluate items for pawning or selling, assist customers with product selections, and ensure smooth store operations. Your enthusiasm and communication skills will help create a welcoming environment, driving sales and fostering customer loyalty. This paid position offers an exciting opportunity to develop retail expertise, sharpen sales skills, and be part of a vibrant team dedicated to delivering outstanding service. Responsibilities Evaluate and appraise items brought in for pawning or selling, ensuring accurate valuation based on market value and store policies Conduct retail sales transactions using POS (Point of Sale) systems, handling cash register operations with precision and integrity Assist customers with product demos, explaining features and benefits to enhance their shopping experience Maintain organized stock levels through stocking, merchandising, and inventory management to ensure attractive product displays Provide excellent customer service by addressing inquiries via phone etiquette and in person, fostering positive relationships Upsell store products and services to maximize sales opportunities while meeting customer needs Manage cash drawer handling accurately during daily cash handling procedures and retail math calculations Requirements Prior experience in retail sales, cashiering, or grocery store environments is preferred but not required; training will be provided Strong communication skills with the ability to engage customers confidently in bilingual settings if applicable Demonstrated supervising experience or leadership qualities are a plus for those interested in growth opportunities Familiarity with POS systems, retail store product knowledge, and merchandising techniques is advantageous Ability to perform basic math calculations accurately for retail math and cash register operations Excellent phone etiquette and customer service skills to create a welcoming atmosphere for all visitors Knowledge of retail sales transactions, cash handling procedures, and stock management practices is essential Join us as a Pawn Broker and Sales Associate where your energy fuels our success! Bring your passion for retail, your knack for connecting with people, and your drive to excel—together we'll deliver exceptional experiences that keep customers coming back.

Pay:

$15.00 - $18.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person