We are looking for a dependable, guest-focused Courtesy Clerk to join our team at Hen House. In this role, you'll help create a smooth, convenient, and welcoming shopping experience by supporting front-end operations, assisting guests with their purchases, and keeping the store clean, safe, and organized. At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots. This is a great fit for someone who enjoys staying active, working with people, and taking pride in keeping the store running smoothly while delivering helpful, attentive service. Key Responsibilities & Job Duties Provide friendly, helpful, and respectful guest service at all times to ensure a positive shopping experience and encourage repeat visits Assist guests with bagging groceries and offer carryout service to enhance convenience and satisfaction Retrieve shopping carts from the parking lot and maintain a safe, clean, and organized exterior area Help keep store entrances, checkout areas, and common spaces clean, clear, and welcoming Support front-end operations by assisting cashiers and responding to guest needs promptly Stock, rotate, and face products as needed to support store presentation and product availability Maintain a clean, organized, and safe work environment throughout the store Follow all workplace safety, sanitation, and company standards Develop basic knowledge of store products, locations, and services to better assist guests Monitor store conditions and report any safety, cleanliness, or product concerns to leadership Communicate clearly and respectfully with teammates and leadership to support efficient operations Collaborate across departments to support overall store performance and guest satisfaction Adhere to all company policies and procedures, including attendance, conduct, and dress code standards Support loss prevention efforts by staying alert and following proper procedures Participate in required trainings and continuous learning opportunities Remain productive during slower periods by cleaning, organizing, restocking, or supporting other departments Other job duties as assigned

Minimum Qualifications Required:

High school diploma, GED, or equivalent work experience

Required:

Ability to work a flexible schedule, including evenings, weekends, and holidays

Preferred:

Experience in grocery, retail, or customer service environments