Senior Luxury Client Advisor -

Senior Sales Professional Location:

Metairie, LA Job Type:

Full-Time Industry:

Luxury Retail /

Jewelry Salary:

45,000$ - 70,000$ + Commission Position Overview We are seeking an experienced Senior Luxury Client Advisor / Senior Sales Professional to provide an exceptional luxury shopping experience while achieving sales and margin goals. This customer-facing position focuses on developing and expanding a personal clientele, building long-term relationships, and delivering personalized service, product expertise, and exceptional follow-up. The ideal candidate will have a strong luxury retail or high-end sales background, excellent communication skills, a polished professional presence, and a proven ability to build lasting client relationships. Key Responsibilities Deliver an exceptional luxury experience through personalized service, attention to detail, and professional follow-up. Develop, expand, and nurture a personal clientele through relationship building, networking, referrals, community involvement, and proactive outreach. Build long-term relationships with existing clients while identifying opportunities to develop new clientele. Achieve individual sales and gross margin goals while contributing to overall store performance. Engage clients on the sales floor, convert opportunities into sales, and provide outstanding service throughout the complete sales process. Support fellow senior sales professionals and management in serving clients and developing sales opportunities. Develop strong knowledge of diamonds, gemstones, jewelry, watches, brands, repairs, custom work, and pricing. Maintain current knowledge of products, brands, services, and industry trends. Consistently follow luxury service, selling, follow-up, security, and operational procedures. Represent the organization professionally within the community and during all public-facing activities. Maintain accurate sales, client, and transaction information. Follow inventory, security, administrative, and operational procedures. Assist with merchandising, inventory, showroom presentation, and other operational responsibilities as needed. Participate in required training, meetings, credentialing, and professional development. Candidate Expectations Demonstrate professionalism, integrity, discretion, and a genuine commitment to luxury service. Take ownership of personal client development, sales performance, product knowledge, and professional growth. Build trust and long-term client relationships through exceptional communication and follow-up. Be a positive, reliable, and collaborative member of the sales team. Support fellow sales professionals and contribute to a culture of teamwork and knowledge sharing. Follow all company, brand, security, and operational standards. Maintain a polished and professional presence consistent with a luxury retail environment. Merchandise & Operational Responsibilities Maintain strong knowledge of jewelry, diamonds, watches, repairs, custom work, and other luxury product categories. Stay current on new products, collections, brands, and industry developments. Communicate customer feedback, product opportunities, and merchandise needs to management. Maintain assigned sales-floor presentation and showroom standards. Assist with inventory, reconciliation, and other operational processes. Become proficient in EDGE and other systems required to effectively serve clients and manage sales activity. Ideal Background Proven experience in luxury retail, jewelry, watches, high-end fashion, or another premium sales environment. Strong track record of meeting or exceeding sales goals. Demonstrated ability to develop and maintain a personal clientele. Excellent relationship-building, communication, and follow-up skills. Strong product knowledge and willingness to continuously learn. Professional appearance and polished customer-facing presence. Strong teamwork, organization, discretion, and attention to detail.

Reports To:

Sales Manager, Store Manager, and Executive Team Pay:

$45,000.00 - $70,000.00 per year

Benefits:

401(k) Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person