Sales Associate Rocky's Ace Hardware - 3.7 Fairhaven, MA Job Details $15 - $16 an hour 9 hours ago Qualifications Retail sales transactions Retail customer service procedures Customer communication Customer relationship building Maintaining an organized workspace Serving clients Visual merchandising Merchandising Sales needs analysis Refund processing Shelf stocking Retail merchandising procedures Cash register operations Receiving shipments Customer engagement Merchandising display arrangement Activity sales targets Stock receiving Store maintenance Product placement Entry level Client interaction via phone calls

Full Job Description Position Summary:

This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate position is responsible for the operations of our store and plays a key role in providing Amazing customer service by engaging the customer and determining their needs and project requirements.

Essential Duties:

Ability to combine amazing customer service with strong sales skills; Perform all tasks in the store including such activities as cashiering, product placement, receiving of merchandise, processing shipments and/or store stocking, store cleanliness, sales, and operating equipment; Work with management team to achieve established sales and productivity goals; Assisting in maintaining the good working condition of store equipment; Work with management to develop and execute ideas and activities to increase store traffic; Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained; Ensure each customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards Greet customers as they enter the store Answer phone calls Maintain awareness of all promotions and advertisements Accurately and efficiently ring on registers and maintain all cash at registers Maintain orderly appearance of register area and supplies stocked Solicit customers to open an Ace Rewards card Issuing receipts, refunds, credits or change due to customers Attend mandatory monthly store meetings Other responsibilities as assigned by store management. #Rockyssince1926