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PGA of America

Head Golf Professional

Career Insights for Retail Sales Associate (General)

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What they do

A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.

$36,142 / year median in Massachusetts

+5% projected growth

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Job Description

Overview About The Club Located on the scenic shores of Cape Cod, The Club at New Seabury is a premier private club offering an exceptional blend of golf, recreation, dining, hospitality, and coastal living. With two championship 18-hole golf courses, a state-of-the-art Athletic Club, extensive tennis and pickleball facilities, private beach and cabana clubs, and a variety of dining and social experiences. New Seabury provides an unparalleled setting for members and their families. At the heart of New Seabury is a strong sense of community. Our team is dedicated to creating memorable experiences and delivering exceptional service in an environment that values professionalism, collaboration, and a genuine passion for hospitality. As part of the New Seabury team, employees have the opportunity to work in a beautiful coastal setting while contributing to a vibrant club culture and an outstanding member experience. Experience Required PGA Class A membership Excellent communication skills Proficient in Microsoft Word, Excel, Golf Genius High attention to detail and organizational skills Maintains a clean and professional appearance Accomplished Golfer Essential Responsibilities Head Golf Professional Job Description The Club at New Seabury is seeking an experienced, motivated, and service-oriented Head Golf Professional to lead the day-to-day golf operation and provide an exceptional experience for members and guests. The Head Golf Professional will oversee all aspects of golf operations, including member and guest services, tournaments, golf programming, merchandising, staff leadership, and coordination with other club departments. This highly visible leadership role requires professionalism, strong communication, attention to detail, and a commitment to exceptional service.
KEY RESPONSIBILTIES
Oversee daily golf operations and maintain a consistently high level of member and guest service. Manage tee sheet operations, starting procedures, pace of play, and overall flow of play. Maintain a visible presence throughout the golf operation and engage with members and guests. Develop and implement golf policies, procedures, and operating standards. Coordinate golf operations with course maintenance, food & beverage, membership, and other departments. Ensure golf facilities, staging areas, practice facilities, and operational areas meet club standards.
TOURNAMENTS & GOLF PROGRAMMING
Plan and execute member tournaments, club championships, leagues, outings, and special events. Collaborate with committees and club leadership on golf programming and initiatives. Support junior, women's, men's, clinic, and other player-development programs.
MEMBER & GUEST EXPERIENCE
Build strong relationships with members and understand their preferences and expectations. Create a welcoming, professional, and service-focused environment. Respond to member questions, concerns, and feedback in a timely and professional manner. Serve as an ambassador for the club and its culture.
STAFF LEADERSHIP
Recruit, train, schedule, supervise, and develop golf operations staff. Provide ongoing coaching, feedback, and performance management. Foster a positive, professional, accountable, and team-oriented work environment.
GOLF SHOP & ADMINISTRATION
Oversee golf shop merchandising, including purchasing, receiving, inventory, displays, and sales. Maintain an attractive and organized retail environment. Monitor departmental expenses, payroll, merchandise performance, and key financial metrics. Maintain accurate operational records and reports. Effectively utilize club management, tee time, tournament, point-of-sale, and communication systems.
QUALIFICATIONS PGA
of America Class A Membership required Previous experience as a Head Golf Professional, First Assistant Golf Professional, or similar leadership role at a private club, resort, or high-quality golf facility. Demonstrated ability to lead, train, and motivate a team. Strong knowledge of golf operations, tournament administration, merchandising, and member service. Excellent interpersonal, communication, organizational, and problem-solving skills. Strong understanding of the Rules of Golf and tournament procedures. Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays. Commitment to the highest standards of professionalism, integrity, and service.
THE IDEAL CANDIDATE
The ideal candidate is a highly visible and engaged golf professional who enjoys building relationships with members and leading a team. They will combine strong operational and administrative skills with a genuine passion for hospitality and the game of golf. The successful candidate will be proactive, organized, approachable, and comfortable working in a fast-paced environment, with a strong focus on attention to detail, consistent execution, communication, and exceeding member expectations.
COMPENSATION & BENEFITS
Compensation Range:
$90,000-$105,000 Competitive compensation and benefits package commensurate with experience and qualifications, including potential opportunities for: Performance-based incentives 80% of lesson revenue Health, dental, and vision insurance Retirement plan PGA education and professional development support Playing and practice privileges Merchandise and equipment benefits Paid time off Benefits Health, dental, and vision insurance Retirement plan PGA education and professional development support Playing and practice privileges Merchandise and equipment benefits Paid time off