Center Associate / Sales Associate $17-$19/hour | Part-time 15-20hrs per week Join our locally owned family business in Northampton! We are a locally owned and operated business that values relationships with our neighbors and provides essential shipping, professional printing, notary, and mailbox services to the Northampton community. We are looking for a reliable, tech-savvy team member who enjoys problem-solving and wants to be part of a supportive, close-knit team. The Role As a Center Associate / Sales Associate, you are more than a cashier; you are a consultant, an advisor, a problem solver, and a provider of solutions. You will help customers with shipping logistics, professional print projects, packaging needs, and confidential document services while delivering excellent customer service in a fast-paced retail environment. Key Responsibilities Provide friendly, professional service to walk-in customers and telephone/email inquiries. Pack fragile and delicate items and process shipments using shipping software. Operate point-of-sale systems, copiers, printers, and finishing equipment such as binding and laminating. Manage mailbox mail and packages and maintain a clean, organized store environment. Complete required training, stay current on sales and promotions, and follow payment and security procedures. Process merchandise returns and exchanges, including Amazon and Happy Returns. Assist with crating, palletizing, inventory, merchandising, supply ordering, and daily store maintenance. Cross-sell and up-sell services to help customers choose the best shipping or print solution. Qualifications High school diploma or GED required. 1-2 years of retail or customer service experience preferred. Strong computer skills and the ability to learn new software quickly Excellent verbal and written communication skills, with strong spelling and math accuracy. Ability to stand for a shift and lift up to 50 lbs. frequently. Strong work ethic, a passion for sales, and comfort working with hands-on packaging tasks. Notary Requirement Must become a Notary Public within 60 days of hire (required). All application fees, training, and certification costs are fully paid by the store. Why You'll Love Working With Us Competitive pay at $17.00-$19.00/hour, based on experience. Quarterly bonus program to reward performance and team success. Flexible schedule with full-time and part-time opportunities. Paid training and on-the-job support. Growth opportunities, including paid Notary Public certification and bonuses for specialized skills. Friendly, family-run atmosphere with paid time off and store discounts.

Pay:

$17.00 - $19.00 per hour

Benefits:

401(k) matching Employee discount Flexible schedule Paid time off

Work Location:

In person