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Westminster Golf Club

Golf Shop Customer Service Associate

Career Insights for Retail Store Clerk

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Scorecard

Based on Massachusetts data

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What they do

A Retail Store Clerk sells merchandise or products in a retail store. Greets customers, adds customer sales totals and processes sales transactions. Arranges store merchandise and advertising displays. May assist with store opening and closing.

$38,254 / year median in Massachusetts

-1% projected decline

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Job Description

Overview Join our vibrant team as a Golf Shop Attendant and become the friendly face of our premier golf facility! In this dynamic role, you will deliver exceptional guest experiences by providing outstanding customer service, managing retail operations, and ensuring the smooth functioning of the golf shop. Your energetic attitude and attention to detail will help create memorable moments for our guests, whether they're seasoned players or first-time visitors. This paid position offers an exciting opportunity to combine your passion for hospitality, golf, and community engagement in a lively resort environment. Duties Greet guests warmly, assist with merchandise selection, and provide expert advice on golf equipment and accessories Handle cash transactions accurately, process sales, and maintain proper cash handling procedures Manage reservations for tee times and coordinate with other departments to ensure seamless guest experiences Maintain the cleanliness and organization of the golf shop and surrounding areas Support event management efforts during tournaments or special events by assisting with setup, guest registration, and coordination Provide excellent guest services by addressing inquiries, resolving conflicts promptly, and ensuring a welcoming atmosphere Assist with food service operations when needed, including serving snacks or beverages to guests Requirements Previous experience in customer service, hospitality, or retail environments preferred Strong communication skills with the ability to engage confidently in public speaking situations Experience in conflict management and guest relations to handle diverse situations professionally Ability to work outdoors in varying weather conditions and stand for extended periods Embark on a rewarding journey where your enthusiasm fuels memorable experiences! We are dedicated to fostering a positive work environment that values teamwork, initiative, and a passion for delivering exceptional service. Join us today and be part of a lively community committed to excellence!
Pay:
$15.00 - $18.00 per hour
Benefits:
Employee discount Flexible schedule Referral program
Experience:
Customer service: 1 year (Preferred)
License/Certification:
Drivers License (Required) TIPS or willingness to obtain within 14 days of hire date (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred)
Work Location:
In person