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House of Dank

Shift Lead

Pay: $18/hr

Posted: 4 days ago

Location: Berkley, MI (Onsite)

Last Updated: 1 day ago

Hours: Full-Time

Expires: 10/21/2026

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What they do

A Store Lead leads team of retail store sales associates and assists with management of store operations. Trains sales associates and organizes staff schedules and assignments. Resolves customer complaints. Oversees store merchandise inventory and displays, and monitors sales performance.

$36,951 / year median in Michigan

+7% projected growth

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Job Description

Shift Lead House of Dank - 2.3 Berkley, MI Job Details Full-time From $18 an hour 9 hours ago Qualifications Retail store experience Full Job Description House of Dank is seeking Shift Leaders for our Woodward Location. What you'll do... Assist Walk-In team members with customer service issues such as product questions, pricing issues, etc. (escalate exchanges, returns, and extenuating issues to higher store management) Help oversee daily tasks and organization of the sales floor Assist the Store Manager in monitoring all employees including Walk-In Team, Curbside Team, Delivery Team, and Inventory Team Mentor, motivate, and coach employees to ensure exemplary customer service Assist any department in the retail location as needed What we're looking for... Previous cannabis industry experience

REQUIRED

Previous managerial experience is greatly preferred Strong familiarity with Metrc and Dutchie/LeafLogix is greatly preferred Open availability

REQUIRED

Strong communication and organizational skills Ability to work under pressure in a very fast-paced and ever-changing industry Must be able to travel to corporate office or current retail locations for training. Why Us? House of Dank is one of the leading and fastest growing cannabis companies in the Michigan market. We are also minority owned and woman operated We have a strong emphasis on giving back to the communities that we are a part of. For example, we have partnerships with several non-profits such as Gleaners Food Bank, Black and Brown Cannabis Guild, Detroit Homegrown Fund, Shattered Thoughts Clothing Drive, and Adopt-a-Block to give financial and volunteer support for a number of fundraisers, events, and drives.

Recent awards:

Best of Detroit 2022: 1st place Medical Dispensaries, 2nd place Recreational Dispensaries, 2nd place Cannabis Delivery.

ADCANN Awards:

Retail Brand of the Year 2021.

Metro Times Best of Detroit:

Best Dispensary 2021 You can visit www.shophod.com to view a complete detailed list of our events and awards House of Dank is an equal opportunity employer. House of Dank follows all requirements and guidelines provided by the Cannabis Regulatory Agency.