The cashier's primary role is focused on point of sale (POS) counter. This individual should be authentically friendly, warm, and customer service driven. All employees must be concerned about sanitation and safe food handling as an overall core value. Providing consistent exceptional customer service is paramount to Victual's reputation and success and is a requirement for all employees. On-the-job training is provided.

Reports to:

Retail Store Manager Specific Duties:

Follow all rules regarding food safety and sanitation Provide consistent exceptional customer service Receive shipments, check in merchandise, price/label, stock shelves and rotate inventory so that oldest stock is sold first Become familiar with the store, the brands we carry, and specific items stocked Interact with the customer, offering samples, tasting notes, pairing suggestions and suggestion selling other add-ons Encourage customers to participate in our loyalty program Assist customers at the cheese/deli meats counter by offering product demos, sampling opportunities, and knowledgeable recommendations Cut, weigh, wrap and label cheeses and cured meats as needed Prepare gift baskets as needed All off-sale/liquor purchases are rung on a separate POS; check ID on all liquor purchases/no exceptions Maintain cleanliness of the cheese counter area, patio area and restrooms Availablility to also work evenings and weekends a strong plus

General Responsibilities:

Maintains the entire work area in a clean and sanitary condition and follows all safety procedures Keeps familiar with and observes and supports all store rules and company policies/procedures Correctly and accurately operates a cash register and scale Answers phones and takes orders for special request items Be willing to help out in other areas of the store, where needed Be willing to clean throughout the day and end of shift

Qualifications:

At least 2 years of experience in customer service preferred Culinary/entertaining/travel experience preferred Excellent customer service skills with the ability to sell and recognize sales opportunities with customers Highest standards of ethics and integrity, humble, making our customers feel comfortable and important Outstanding verbal and written communication skills Highly organized and able to adapt quickly to changing priorities Self-motivated to succeed, meet deadlines and follow through on tasks Strong attention to detail for accuracy in all facets of the position Ability to multi-task effectively, especially during busy periods Ability to follow policies and procedures Ability to work days, evenings, weekends and holidays Ability to lift and carry up to 50 lbs. Ability to walk and stand for long periods of time

Pay:

$15.00 - $18.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person