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Northstar Solutions Group

Entry Level Team Member

Entry-Level JobVerifiedNo experience needed

Job Description

We believe great customer experiences start with genuine conversations, strong communication, and a commitment to helping people find the right solutions. Our team works directly with customers through AT&T to understand their needs, provide personalized recommendations, and make the process simple from beginning to end. We're currently hiring an Entry Level Team Member to join our growing Minneapolis team. The Entry Level Team Member position is a great opportunity for someone who enjoys working with people, wants to strengthen their communication and business skills, and is ready to grow in a professional environment. As an Entry Level Team Member, you'll work closely with customers, support day-to-day sales and enrollment activities, and gain valuable experience in customer service, communication, and business development. What You'll Do as an Entry Level Team Member Connect with prospective customers to understand their needs, preferences, and service goals. Have friendly, informative conversations to introduce products and services that may be a good fit. Answer customer questions and provide clear information about available options, features, and promotions. Assist customers throughout the enrollment process while maintaining accuracy and professionalism. Follow up with customers to provide additional support and help create a positive overall experience. Maintain accurate customer information and complete enrollment documentation in a timely manner. Work closely with team members to share ideas, support team goals, and contribute to a positive workplace. Participate in ongoing Entry Level Team Member training and coaching designed to strengthen communication, customer service, and business skills. Develop practical experience in customer engagement, sales support, and professional relationship building. What We're Looking For in an Entry Level Team Member Strong communication and interpersonal skills. Positive attitude and willingness to learn. Customer-focused approach with strong problem-solving abilities. Organized, dependable, and able to manage multiple responsibilities. Comfortable working independently while also contributing to a team. Prior Entry Level Team Member experience, sales, or customer service experience is a plus. Motivated to develop professionally and take on new challenges. Previous experience in customer service, retail, hospitality, sales, or another customer-facing position is helpful but not required. Why Join Our Team? Comprehensive training for new team members. Hands-on experience in customer service and business development. Ongoing coaching and professional development. Supportive, team-oriented work environment.
Pay:
$50,000.00 - $59,900.68 per year
Benefits:
401(k) Employee discount Flexible schedule
Work Location:
In person

Benefits

  • 401(k) Plans
  • Professional Development
  • Flexible Work Schedules
  • Dental Insurance
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Entry-Level Job
Verified
No experience needed
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