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Northstar Solutions Group
Enrollment Associate
Entry-Level JobVerifiedNo experience needed
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What they do
A Sales Support Representative provides administrative support to sales and field sales representatives. Assists with creating sales proposals or sales presentations and demonstrations, and maintains records related to sales May obtain and document price quotes for customers; may process customer orders.
$43,691 / year median in Minnesota
-23% projected decline
Job Description
We are seeking an enthusiastic and customer-focused professional to join our team as an Enrollment Associate. In this role, you will help customers explore and enroll in cutting-edge telecommunications services while delivering an exceptional customer experience. Our company is dedicated to building strong customer relationships and providing personalized support to help individuals find the wireless products and services that best fit their needs. As an Enrollment Associate, you will play a key role in customer engagement, account support, and enrollment activities that contribute to overall business growth. The Enrollment Associate will gain valuable experience in customer service, sales, and telecommunications. This position is ideal for individuals who are motivated, adaptable, and eager to build a rewarding career in a fast-paced and evolving industry. Enrollment Associate Responsibilities Assist customers throughout the enrollment process, ensuring a seamless sales experience from start to finish Educate customers on wireless products, service plans, sales promotions, and available solutions Build and maintain positive customer relationships by providing ongoing account support and pristine sales service Participate in training sessions and professional development programs to enhance sales and customer service skills Deliver every customer interaction with professionalism, empathy, and a customer-first approach Identify customer sales needs and recommend products, plans, and services that align with their goals Support team objectives by contributing to sales growth and customer satisfaction initiatives Enrollment Associate Qualifications Previous experience in customer service, sales, telecommunications, wireless services, or a related field is preferred Strong interpersonal and problem-solving skills with a passion for helping customers Experience in a customer enrollment, account support, or similar client-facing role is a plus Excellent verbal communication skills and the ability to work effectively within a team environment Goal-oriented, self-motivated, and committed to achieving individual and team objectives Adaptable and comfortable learning new products, technologies, and industry trends Dedicated to creating long-term customer relationships and delivering exceptional service What We Offer Our Enrollment Associates Comprehensive onboarding and ongoing sales and customer service training Clear opportunities for career advancement and professional growth A collaborative and supportive team culture that values development and success Hands-on experience representing innovative wireless products and services The opportunity to make a meaningful impact through positive customer interactions and solutions-driven support If you are looking for an opportunity to develop your skills, grow professionally, and make a difference in customers' experiences, we encourage you to apply for the Enrollment Associate position.