The Appliance Sales Associate is responsible for helping customers select the right appliances for their homes, lifestyles, and budgets. This position combines product knowledge, personalized customer service, sales, and attention to detail to provide an exceptional buying experience from the first conversation through delivery and installation. At DeGrood's, we believe in being appliance experts—not just salespeople . Our goal is to understand what the customer needs, educate them on their options, and recommend products that are the right fit for their home. Key Responsibilities Customer Service & Sales Greet customers and provide friendly, knowledgeable, and professional service. Ask questions to understand each customer's needs, preferences, budget, and space requirements. Recommend appliances based on customer needs rather than simply selling the highest-priced product. Explain product features, benefits, differences, warranties, and available options. Prepare quotes, sales orders, and invoices accurately. Follow up with customers on quotes, special orders, and pending purchases. Build long-term relationships with customers and encourage repeat business and referrals. Assist customers in the showroom, by phone, email, and through online inquiries. Product Knowledge Develop and maintain strong knowledge of the appliances we sell. Stay current on new products, features, technologies, and manufacturer updates. Understand the differences between brands, models, features, and price points. Only recommend products that are appropriate for the customer's needs and installation situation. Work closely with vendors and manufacturers when additional product information is needed. Order & Delivery Coordination Enter orders accurately and verify product, pricing, delivery, and installation details. Monitor special orders and backordered products. Communicate changes or delays to customers promptly. Coordinate with warehouse, delivery, installation, and service departments as needed. Help ensure customers understand delivery and installation expectations. Who Are Looking For? Friendly, personable, and comfortable talking with customers. A good listener who asks questions before making recommendations. Motivated by helping customers and achieving sales goals. Previous appliance sales experience is helpful but not required. We are willing to train the right person who has strong customer-service and sales skills and is interested in becoming an appliance expert. Why DeGrood's? DeGrood's has been selling appliances since 1952. We are a locally owned, third-generation family business with decades of experience helping people find the right appliances for their homes. We don't believe in simply selling a product. We believe in providing answers, expertise, service, and

THE BEST

great experience. DeGrood's Appliance offers a competitive benefits package designed to support our employees and their families, including: Health Insurance Dental Insurance Vision Insurance Life Insurance Paid Vacation Paid Holidays Paid Sick & Safe Time Minnesota Paid Leave 401(k) Retirement Plan with Company Match Employee Appliance Discounts Paid Training & Product Education Professional Development Opportunities Benefits, eligibility requirements, employee contributions, and waiting periods may vary by plan and are subject to the terms of the applicable benefit plans and company policies.

Job Type:

Full-time Pay:

$40,000.00 - $85,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off

Work Location:

In person