Job Purpose:

The Online Shopping Clerk at Hugo's Family Marketplace is responsible for ensuring a seamless and efficient online shopping experience for customers by accurately picking, packing, and preparing orders for delivery or pick-up. This role involves maintaining high standards of quality and customer service while adhering to company policies and safety procedures.

Key Responsibilities:

Pick and pack orders accurately and efficiently, ensuring correct quantities and quality. Scan, bag, and prepare orders for delivery or customer pick-up. Maintain cleanliness and organization in the work area. Communicate effectively with management about any issues or discrepancies with orders. Adhere to safety, sanitation, and company policies at all times. Assist in restocking shelves and performing other store duties as needed. Ensure fast and accurate processing of orders to meet customer expectations.

Benefits:

Full Time - Health, Dental, and Vision Insurance, 401k, Paid Time Off, and Holiday Pay. Full Time and Part Time - Employee Discount and Time & Half Holiday Pay.

Required Education:

High school diploma or GED On-the-job training provided

Preferred Education:

Some coursework in retail, customer service, or logistics (optional)

Required Experience:

No prior experience required Willingness to learn order picking, scanning, and store layout

Preferred Experience:

1+ year of retail, grocery, or warehouse experience Experience with POS, scanning devices, or inventory systems Knowledge of store layout and product locations

Required Skills and Abilities:

Attention to detail and accuracy Time management and efficiency Physical stamina (lifting, walking, bending) Customer service and communication Basic math and scanning/technology skills Teamwork and reliability Ability to follow safety and company policies