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Forgepoint Strategies
Business Management Associate
Career Insights for Sales Support Representative
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Based on North Carolina data
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What they do
A Sales Support Representative provides administrative support to sales and field sales representatives. Assists with creating sales proposals or sales presentations and demonstrations, and maintains records related to sales May obtain and document price quotes for customers; may process customer orders.
$41,897 / year median in North Carolina
-19% projected decline
Job Description
Raleigh is growing, and Forgepoint Strategies is growing faster. As a sales firm, we're seeking a Business Management Associate to expand AT&T Fiber's footprint by introducing our customers to reliable service built for those who demand more from their internet. The Business Management Associate will drive sales growth by connecting customers to better connectivity. As a Business Management Associate, you'll begin with training that turns you into an operational leader; someone who can manage accounts, optimize processes, and lead teams. The Business Management Associate will then work alongside senior managers, learning how to balance customer acquisition, sales, and operational excellence. Core Functions of the Business Management Associate Engage customers in person and uncover sales opportunities to improve their home Wi-Fi, streaming, and connectivity experience. Lead confident sales conversations in person and present AT&T Fiber solutions based on each customers everyday needs. Turn customer interactions into sales opportunities through strong communication and personalized recommendations. Support the full sales process, from initial engagement and enrollment through customer follow-up. Work alongside the team to execute sales initiatives, share customer insights, and improve performance. Develop management experience by taking initiative, supporting team goals, and learning how to lead through results. Preferred Skills of the Business Management Associate Approaches new challenges with energetic enthusiasm. Balances empathy with proactive problem‑solving. Thrives on introducing customers to AT&T Fiber's connectivity lineup. Anticipates evolving customer needs with forward‑thinking solutions. Views every account as the start of a strategic partnership.